Problems installing on new ipad

hey everyone,

im trying to install the app on a new ipad. Ive added it to the app ID on my apple account, added it to the app and distribution provisional files and tried to install the app. It gets as far as saying “this device does not have provisional permission” or something along those lines. I’m trying to get a screenshot from my coworker of the exact error.

any ideas?

Did you redownload the prov file and drag it into iTunes or Xcode after you added the device?