Alright so i am not sure if i am posting this in the correct area but i really need some guidance on how to handle this situation. Our studio has a title currently published on Steam and it has been approved for the Xbox console, we got the Xbox dev kits etc etc… We are WELL under the 100k threshold for earnings for our studio and title, we aren’t even near that mark, and our title began development in May of 2021.
Is it not possible to export to Xbox without having to upgrade to a Pro subscription? We also tried sending in a support ticket to inquire about this but i guess the support team is 2+ months out from answering. I read another forum post that said if we were approved with Xbox there was some special area i am suppose to post or ask this in but i have no idea where to go for any of that.
I also thought i read that if the project began before June or July of 2021 it wouldnt require a Pro membership, but when i try to export it just redirects to the buy the pro subscription page.