Some of my players are facing random crashes every 20 minutes on Android. One of them is using an S22 Ultra.
Need some assistance in understanding this crash log: (From my understanding so far it isn’t a memory issue since the memory error code isn’t appearing in the crash log.) I’m now suspecting it could be some hardware issue with the device. Assistance / advice is appreciated.
!@bugreport_mode BUGREPORT_INTERACTIVE, and dumpstate by default
Module metadata package name: com.google.android.modulemetadata
Setting progress: 25/12780 (0%)
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No IDumpstateDevice AIDL implementation
Calling IDumpstateDevice implementation using path /data/user_de/0/com.android.shell/files/bugreports/dumpstate_board.txt
Calling IDumpstateDevice implementation using path /data/user_de/0/com.android.shell/files/bugreports/dumpstate_board.bin
Using IDumpstateDevice v1.1 HIDL HAL
dumpstateBoard failed with DumpstateStatus::UNSUPPORTED_MODE
Ignoring empty dumpstate_board.txt
Ignoring empty dumpstate_board.bin
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Duration of 'DUMPSYS CRITICAL': 0.86s
*** command 'perfetto --save-for-bugreport' failed: exit code 1
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Error: Tracing is not supported on user builds.
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Duration of 'SYSTEM LOG': 3.78s
Duration of 'EVENT LOG': 0.15s
Duration of 'STATS LOG': 0.02s
Setting progress: 285/12780 (2%)
Duration of 'RADIO LOG': 0.16s
logcat: Logcat read failure: No such file or directory
*** command 'logcat -L -b all -v threadtime -v printable -v uid -d *:v' failed: exit code 1
Start thread pool:2
Duration of 'Dmabuf dump': 0.81s
Adding dir /cache/recovery (recursive: 1)
Duration of '/cache/recovery': 1.26s
Adding dir /data/misc/recovery (recursive: 1)
Adding dir /data/misc/update_engine_log (recursive: 1)
Adding dir /data/misc/logd (recursive: 0)
Adding dir /data/misc/prereboot (recursive: 0)
MOUNT INFO: 104 entries added to zip file
Duration of 'LPDUMP': 1.04s
Duration of 'DEVICE-MAPPER': 1.03s
Adding dir /metadata/ota (recursive: 1)
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execvp on command 'iotop -n 1 -m 100' failed (error: No such file or directory)
*** command 'iotop -n 1 -m 100' failed: exit code 1
Setting progress: 895/12780 (7%)
Duration of 'WIFI LSHAL DEBUG': 1.82s
Setting progress: 1025/12780 (8%)
Duration of 'DUMP TRACES': 52.50s
Duration of 'Wait for ': 44.76s
shutdown thread pool
Start thread pool:3
No IDumpstateDevice AIDL implementation
Calling IDumpstateDevice implementation using path /data/user_de/0/com.android.shell/files/bugreports/dumpstate_board.txt
Calling IDumpstateDevice implementation using path /data/user_de/0/com.android.shell/files/bugreports/dumpstate_board.bin
Using IDumpstateDevice v1.1 HIDL HAL
dumpstateBoard failed with DumpstateStatus::UNSUPPORTED_MODE
Ignoring empty dumpstate_board.txt
Ignoring empty dumpstate_board.bin
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*** command 'lshal --all --types=all' failed: exit code 136
Duration of 'HARDWARE HALS': 0.74s
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ls: epdgcr: Permission denied
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*** command 'ls -a -l -R /data/log/' failed: exit code 1
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Setting progress: 6775/12780 (53%)
Setting progress: 6905/12780 (54%)
Setting progress: 7035/12780 (55%)
Setting progress: 7165/12780 (56%)
Setting progress: 7285/12780 (57%)
Setting progress: 7415/12780 (58%)
Setting progress: 7545/12780 (59%)
Setting progress: 7675/12780 (60%)
Setting progress: 7805/12780 (61%)
Setting progress: 7925/12780 (62%)
Setting progress: 8055/12780 (63%)
Setting progress: 8185/12780 (64%)
Setting progress: 8315/12780 (65%)
Setting progress: 8435/12780 (66%)
Setting progress: 8565/12780 (67%)
Setting progress: 8695/12780 (68%)
Setting progress: 8825/12780 (69%)
Setting progress: 8955/12780 (70%)
Setting progress: 9075/12780 (71%)
Setting progress: 9205/12780 (72%)
Setting progress: 9335/12780 (73%)
Setting progress: 9465/12780 (74%)
Setting progress: 9585/12780 (75%)
Setting progress: 9715/12780 (76%)
Setting progress: 9845/12780 (77%)
Setting progress: 9975/12780 (78%)
Setting progress: 10105/12780 (79%)
Setting progress: 10225/12780 (80%)
Setting progress: 10355/12780 (81%)
Setting progress: 10485/12780 (82%)
Setting progress: 10615/12780 (83%)
section 3008 status 2
section 3009 status 1
section 3009 status 2
section 3010 status 1
Setting progress: 10740/12780 (84%)
Adding dir /data/misc/nfc/logs (recursive: 1)
section 3010 status 2
section 3011 status 1
Setting progress: 10870/12780 (85%)
Setting progress: 11000/12780 (86%)
section 3011 status 2
section 3012 status 1
Duration of 'DUMP ROUTE TABLES': 0.56s
section 3012 status 2
section 3013 status 1
Setting progress: 11120/12780 (87%)
Adding dir /data/misc/snapshotctl_log (recursive: 0)
Adding dir /data/log/bt (recursive: 1)
section 3013 status 2
section 3014 status 1
section 3014 status 2
section 3015 status 1
section 3015 status 2
section 3016 status 1
section 3016 status 2
section 3017 status 1
section 3017 status 2
section 3018 status 1
Setting progress: 11255/12780 (88%)
Duration of 'APP SERVICES PLATFORM': 3.98s
Duration of 'APP SERVICES NON-PLATFORM': 8.38s
Setting progress: 11375/12780 (89%)
Duration of 'APP PROVIDERS PLATFORM': 1.02s
section 3018 status 2
section 3019 status 1
section 3019 status 2
section 3020 status 1
section 3020 status 2
section 3021 status 1
section 3021 status 2
section 3024 status 1
section 3024 status 2
section 3027 status 1
section 3027 status 2
section 3028 status 1
section 3028 status 2
section 3029 status 1
section 3029 status 2
section 3030 status 1
section 3030 status 2
section 3031 status 1
section 3031 status 2
section 3032 status 1
section 3032 status 2
section 3033 status 1
section 3033 status 2
section 3034 status 1
section 3034 status 2
section 3035 status 1
section 3035 status 2
section 3036 status 1
section 3036 status 2
section 3037 status 1
section 3037 status 2
section 3038 status 1
section 3038 status 2
section 3039 status 1
section 3039 status 2
section 3040 status 1
section 3040 status 2
section 3041 status 1
section 3041 status 2
section 3042 status 1
section 3042 status 2
section 3043 status 1
section 3043 status 2
section 3044 status 1
section 3044 status 2
section 3045 status 1
section 3045 status 2
section 3046 status 1
section 3046 status 2
section 3047 status 1
section 3047 status 2
section 3049 status 1
section 3049 status 2
section 3050 status 1
section 3050 status 2
section 3051 status 1
section 3051 status 2
section 3052 status 1
section 3052 status 2
section 3053 status 1
section 3053 status 2
section 3054 status 1
section 3054 status 2
section 3055 status 1
section 3055 status 2
section 3056 status 1
section 3056 status 2
Duration of 'INCIDENT REPORT': 30.85s
Setting progress: 11525/12780 (90%)
Duration of 'DUMP CHECKINS': 1.20s
Duration of 'DUMPSYS HIGH': 33.55s
Duration of 'DUMPSYS HIGH': 33.56s
Error with service 'vendor.qti.hardware.display.config.IDisplayConfig/default' while dumping: FAILED_TRANSACTION
Error with service 'vendor.samsung.hardware.security.hdcp.wifidisplay.ISehHdcp/default' while dumping: FAILED_TRANSACTION
Can't find service: vold
Duration of 'DUMPSYS NORMAL': 61.83s
Duration of 'DUMPSYS NORMAL': 61.95s
*** command '/system/bin/dumpsys -T 60000 activity provider all-non-platform' timed out after 69.218s (killing pid 801)
Duration of 'APP PROVIDERS NON-PLATFORM': 69.22s
Setting progress: 11646/12780 (91%)
Duration of 'APP PROVIDERS SEC_MEDIA': 0.73s
Setting progress: 11826/12780 (92%)
Setting progress: 11916/12780 (93%)
Setting progress: 12096/12780 (94%)
Setting progress: 12186/12780 (95%)
Adding dir /linkerconfig (recursive: 1)
Adding frozen processes from /sys/fs/cgroup
Duration of 'DUMPSTATE': 94.99s
Adjusting max progress from 12780 to 15469
Duration of 'SYSTEM LOG AFTER DONE': 1.17s
Duration of 'Total Dumpstate': 152.89s
Adding main entry (dumpstate.txt) from /data/user_de/0/com.android.shell/files/bugreports/dumpstate.tmp to .zip bugreport
dumpstate id 1 finished around 2023/03/26 22:15:05 (156 s)
Adding zip text entry main_entry.txt
dumpstate_log.txt entry on zip file logged up to here