Recurrent Javascript error prompt in Microsoft Edge

Unity Engine
1

Hello,

since our product has gone live, we have been receiving tickets regarding Microsoft Edge triggering a prompt while the Unity player is loading up, below the console results.

3194801--244016--prompt.png
3194801--244016--prompt.png770×467 169 KB
3194801--244017--console.png
3194801--244017--console.png864×334 71.6 KB

This does not prevent the player from working, but does have a negative impact on our user experience unfortunately. I would like to find a solution before diverting customers to a different browser.

My searches have been unfruitful so far, and I am not really sure in which direction I should look.
Does anyone have any hints or has encountered this issue before?

Here is some information below, feel free to PM me if you are interested in testing first hand.

Than you for your time,
Mauro Palumbo.

2

Does it work in other browsers without the error?

Did you debug it to find out what is throwing that error?

3

Hi Schubkraft, thank you for your answer,

Yes, I am unable to reproduce the error on any other browser (both OSX and WIN)

I do not recall this error being triggered in a full exceptions build, but I will double check for clarity.

Keep up the good work.

4

I have tested with a full exceptions build, and the error is still there, but there is no call stack, and since it happens in the loading stage I am unable to log (I do not have direct access to UnityLoader.js).

I will double check with the front end guys to see if it might be on their side, will post an update as soon as I can.

5

Turns out it was an issue related to some random js library, but front end flagged it as a unity issue, apologies for the inconvenience.