Redacted Feedback re Asset Store UPM

I’m wondering if the developers use it themselves or not. I for sure wouldn’t but now I’m forced to. Example:

I wanted to download the latest Mountain Trees update. For that I had to open the Package Manager and enter NatureManufacture.


List is there, so far so good. But after like 10-20 seconds the update appears, with no indicator inbetween that a network connection is establed to even search for an update:

In the meantime I already switched to another window, i. e. chrome in order to see if that’s really the latest update, because I didn’t want to believe it.

But as soon as I switch back the update is removed again and I can’t even click on it. Seriously, has anyone even tested this?

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Now that the update is gone, the next logical step would be to refresh manually. So I pressed the refresh button on the bottom of the screen


You can clearly see that there’s still naturemanufacture as search term in the search bar on the top right.

But what happens? The whole list gets deleted and I see all the assets I have to the left

With my search term still to the top right, clearly not used as filter.

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And instead of listing all the available packages, why do I have to hit the “3” on the bottom?

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Then I entered the search term “water”.


Why would it list 13 of 77 packages? Is that a remainder from earlier?

I want all the assets listed which match the search term, not just 13. The list is alphabetically ordered, it’s not likely that the searched asset is in the top of the list.

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Also the update fetcher clearly needs an indicator that it’s searching for an update. Something appearing and disappearing out of the blue is horrific usability.

And I already filed a bug report the refresh issue because the search list was empty. Now it’s filled with all assets on the refresh:

and

A working Search mechanism is one of the things that one has to rely on. As problematic as the old Asset Store mechanism was, that one was way better, at least the search worked and you could clearly see if there’s an update or not.

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I have a distinct feeling the asset store will be making its way back shortly. Accessing it through the package manager is hilarious, at best.

Either that or it missing entirely from pac. man minus My Assets. AKA, use the browser to browse the asset store + buy and the pac. man to install/ update ( as annoying as that can be sometimes too ). This would be how people use any other package manager anyway as they all suck at browsing packages.

The third option is Unity making this decision purely based on financial reasons. AKA, the purchases from the editor are eclipsed by those from the browser. If you ignore it’s other uses and have a typical corporate mindset one can argue a “successful cost reduction strategy” by replacing the feature with a much simpler one - pac. man. This sounds corporate enough to be the most likely one.

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Hi Rowlan,

Thank you very much for taking time to clearly illustrate your issues with ‘My Assets’ window. I first noticed you seemed to own 2,426 assets. Is it true? This is not something we are used to test with internally! If that’s the case, I will make sure the PackMan UX dev team knows that.

Could you reply with the Unity version you used to report these issues? We fixed some problems around ‘My Assets’ window.

We are working on a re-design of the pagination (Load more). I will forward your post to the designer to take your remarks into account.

Again, thank you kindly for taking time to report your issues.

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I find it unusable. I can’t update any of my assets. It says there’s an update yet when I try to update it fails and drops back to an older version and I can no longer update. If I go to the Asset Store Page, it shows the updated version. I find it a horrible mess to use because it doesn’t work, and if I do get one of my updates to work, it cancels out the other 5 I had. I feel like I now can’t get the value I paid for. Im using 2020.1 and if an asset gets updated for that, I can’t get it. Bad.

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edit: seems to work now


Thanks for getting back :slight_smile:

Actually I just noticed the number of assets is wrong. Package Manager shows 2433 packages

6194325--679455--pm.png

while on the Asset Store I have 2445:

6194325--679452--store.png

Unity version for the test was 2020.1.1f1.

Please also note this thread I created independently:

https://discussions.unity.com/t/803751

There might be a conflict with other versions of the same asset in the Asset Store folder, that I don’t know, I didn’t check that. But whatever files I have in my folders shouldn’t be any of the Package Manager’s concern. Or at least it should resolve the files properly.

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Hi Rowlan,

Thank you very much for your answers. I will definitely forward your problems to the team. Asset Store vs My Assets should offer a frictionless UX. The discrepancy with number of assets from Asset Store vs My Assets is new to us. We will investigate with the Asset Store dev team…

Thanks again for bringing this up

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Great, thank you! Feel free to access my account for that. I don’t think it’s because of deprecated assets. But I’ve become a publisher recently. I noticed I get duplicate mails after a purchase since then. And it could add up that I purchased around 12 assets since then and that’s where the difference comes from. But that’s just a guess.

Using 2020.1.2f1 – how do I get the list of my assets that have updates available? There should be a UI control for this, but if there is I can’t seem to find it…

Also, I see several of these timeout errors:

You can change the filter to last updated, which puts anything needing updating to the top of the list.
Is it perfect, no way as it still works once then fails.
I did one thing that has improved my use of this. I deleted all my download assets from the hidden directory and then went back to the Asset Store and now everything seems to be working better as I re-download.

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Thanks, do you mean the Sort:Update date ^ ? There’s no filter that I can find to just show packages in need of update, like what we had in the Asset Store view.

Having spent a small fortune (for me) on assets last week, I’m so glad I downloaded them before the bloody Package Manager decided, out of the blue, to fail to detect any of the packages I’ve bought. Or any packages at all for that matter. They’re clearly listed in My Assets in the store, but now totally unobtainable via Unity or the Open in Unity functions.

Most of the time, the PM simply says that I don’t have any. Occasionally I get this error:

[PackageManager] Error Failed to parse response. UnityEditor.AsyncHTTPClient:smile:one(State, Int32)

Having trawled these forums and the internet for answers (none worked), I have to ask that this problem (which so many Unity users are experiencing) is dealt with. Simplest answer, just let us download our assets from the store and keep them safe.

I am unable to import packages from the package manger, however downloading the package and dragging it to the window works.

When I click the download button on package manager nothing happens. Is there something I am doing wrong?

These new systems that are half ready and released without any testing drive me crazy, now i cant even start my projects because of that package manager, i want to work with Unity can cant even start it, this has now gone beyond buggy, is simply a throw in the garbage this package manager and restart case.

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I’m also nearing 2000 assets, please ask us anything

I asked many times for a load all button for this reason

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I think the only reason pagination is in there is because it was in the asset store.
Pagination does not belong in the editor, Or do you want to have pagination in the hierarchy ? no right? nobody wants pagination in a standalone app.

in a web-browser yes maybe because of long loading makes users think that the page is not loading.

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Personally, I’d rather have MyAssets cached and all present in categories (Tools, 2d, 3d, Audio, etc) with a Check For Updates button. For those of us with hundreds or thousands of assets, it makes sense to at least show the list of categories and then maybe have to click to open the category branch to see the individual assets in there.

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