Relay region changes are coming December 15, 2024

Hello Relay customers,

We have updated our regional presence to adapt to global traffic patterns and to better meet market demand.

Overview

Here is a recap of the region changes, and you can view a complete table on docs:

  • New regions are now available as of October 21, 2024
    • us-east1
    • us-west1
  • These regions are no longer available as of December 15, 2024
    • us-east4
    • us-west2
    • northamerica-northeast1
    • asia-southeast2
    • asia-southeast3
    • europe-west2

What to do

Most Relay customers will not be required to take action if any of the following situations apply:

  1. If you have integrated with the Quality of Service (QoS) automatic region selection. Players will be redirected to the nearest region.
  2. If QoS is not enabled or unavailable and you do not send any region identifier to the Relay service. In this situation, the service estimates the best region based on the IP address and will continue to do so. Note: This is not the same as the QoS integration which selects a region client-side based on actual measurements.
  3. If you have hard-coded region identifiers in your source code. Allocations will be automatically redirected to an alternative region:
  • us-east4us-east1
  • northamerica-northeast1us-east1
  • us-west2us-west1
  • asia-southeast2asia-southeast1
  • asia-northeast3asia-northeast1
  • europe-west2europe-west4

Additionally, we recommend removing any hardcoded values and using QoS region selection, the region listing API or removing the region identifier altogether.

Some Relay customers may be required to take action if you query the regions listing API directly. The region changes will be immediately reflected in the response and you may need to take action depending on how your code processes this data.

If you have any questions, please reach out via Support.

We will continue to monitor the usage and performance of different regions to offer the best service possible to the largest number of players.

Thank you for choosing Unity.

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