Remote Config is blocked by AV and AD blockers

Hello! My app is pretty popular, but there are rare cases when users can’t get data from Remote Config services. For most cases disabling AV and AD blockers (including proxy services) can fix the issue.

So my suggestion is that Remote Config services may have the same IP addresses like Unity Ads services, that’s why they may appear in black lists.

Do you have any details/ideas about this situation? Thanks!

Yes, we have heard that some firewalls may block the IP addresses, we would not have any control in this situation. The user would need to have network access to the server IP addresses.

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It’s a pity, I’ll have to implement a workaround with loading config files from GitHub (this worked perfectly for me before I was switched to Remote Config). Thanks for your reply anyway.