Remote Config Not Opening

Unity Services
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1

Hello, I’m decently new to Unity and I was attempting to use remote config but it just prints out a long error every time I try to open it. I have uninstalled and reinstalled remote config without success. Here is the full error:

NullReferenceException: Object reference not set to an instance of an object
Unity.RemoteConfig.Editor.RemoteConfigWindowController…ctor (System.Boolean shouldFetchOnInit, System.Boolean windowOpenOnInit) (at Library/PackageCache/com.unity.remote-config@2.1.2/Editor/RemoteConfigWindowController.cs:43)
Unity.RemoteConfig.Editor.RemoteConfigWindow.InitIfNeeded () (at Library/PackageCache/com.unity.remote-config@2.1.2/Editor/RemoteConfigWindow.cs:171)
Unity.RemoteConfig.Editor.RemoteConfigWindow.OnGUI () (at Library/PackageCache/com.unity.remote-config@2.1.2/Editor/RemoteConfigWindow.cs:131)
UnityEditor.HostView.InvokeOnGUI (UnityEngine.Rect onGUIPosition) (at <36f62d8e760b48f7af5d32916f997ce1>:0)
UnityEditor.DockArea.DrawView (UnityEngine.Rect dockAreaRect) (at <36f62d8e760b48f7af5d32916f997ce1>:0)
UnityEditor.DockArea.OldOnGUI () (at <36f62d8e760b48f7af5d32916f997ce1>:0)
UnityEngine.UIElements.IMGUIContainer.DoOnGUI (UnityEngine.Event evt, UnityEngine.Matrix4x4 parentTransform, UnityEngine.Rect clippingRect, System.Boolean isComputingLayout, UnityEngine.Rect layoutSize, System.Action onGUIHandler, System.Boolean canAffectFocus) (at :0)
UnityEngine.GUIUtility:ProcessEvent(Int32, IntPtr, Boolean&)

If anyone knows how to fix this it would be very helpful.

2

What version of the editor are you using?

3

2021.3.4f1

4

Can you try updating your Remote config Package to the latest?

You can do so via the package manager

8897187--1216980--upload_2023-3-23_12-1-57.png

com.unity.remote-config

8897187--1216983--upload_2023-3-23_12-2-23.png

5

Just updated it to 3.3.1, same issue.

6

Can you DM me with an uploaded RemoteConfig Folder from Project > Assets > Editor > RemoteConfig

I want to compare if there might be a corrupted file.

7

When I was getting the file I found that for some reason it got put under a random asset. I moved it the the correct location and it seems to be working now! Thank you for your help.

1 Like
8

I’d be interested to know which random asset the folder go put under. That way we can find out out end what might be interfering and offer a fix in a new update :smile: