Are you aware this feature is broken? I have several projects that I’ve tried to remove a specific collaborator from only to get this error message:
‘Sorry, we were unable to complete your request.’
Any work arounds?
Are you aware this feature is broken? I have several projects that I’ve tried to remove a specific collaborator from only to get this error message:
‘Sorry, we were unable to complete your request.’
Any work arounds?
Hi @idunlop_oefun - hmm, it seems to work for me. Perhaps there’s a bug related to your project / account. I will PM you and ask for some additional information. If anyone else sees this issues, please leave a note here!
Thanks - just sent you a message.
I have the same issue. Unable to remove a collaborator from a project. Tried it from two separate accounts. URL just redirects to &err=The+requested+object+was+not+found. and I get a “Sorry, we were unable to complete your request.” error message
Not sure if it’s related, but I can’t add collaborators. I get the same ‘Sorry, we were unable to complete your request.’ error message.
@mikensecretlocation_1 could you please give it a go again? We fixed a bug and it should work again.
@sagocloudbuild could you please log out and login again and maybe also try a different browser, just to be sure and please let us know how it goes so we can have a look if it still does not work.
I tried a different browser (on a different machine) and I’m still having the same problem. I’ve opened a support ticket ![]()
FYI: we pushed a fix for this problem and it should work properly again! ![]()
Thanks works fine now
Erm… I may be being a doofus today, but I can’t see how to remove a collaborator. Where am I meant to do this?
You just go to the collaborator page and klick on the little trashbin symbol next to the collaborator name. ![]()
I don’t see trashbins there. I only see one next to a “pending” user, not to the others. See attached.
The members without trashcan are your team members, I guess? They have the same organisation as you and those can no be deleted. Does this make sense? ![]()
Thanks David that makes sense I guess. However, one of those members has now been removed from our organisation altogether, but I can’t remove him as a project collaborator.
Also, what happens if we have more members of our organisation than collaborator “slots”?
I’m also unable to remove a collaborator. Tried multiple browsers. Removing them just give a loading spinner saying “Removing Collaborator” then the list refreshes with the person still there. Sometimes they shift orders.
Does it work via Unity Editor in the Services tab?
They aren’t listed as members in the services tab. They only appear in the cloud web collaborators list.
Are you logged in with the correct account? Better double check that. ![]()
Yep. I only have one account.
Hi there,
Please direct message me the e-mail address of the collaborator you’re trying to delete, and I will investigate.