Reports not showing since yesterday

Am i the only one having problem in seeing the reports for the shown unityads in the console?

Since yesterday, when i look at my dashboard, it simply remains stuck at loading and i can’t see the graph showing the number of videos shown/completed and the reward.

Dashboard works fine but report section has a problem i think.

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yep, i wrote dashboard but i actually meant report :slight_smile:
Glad to know that at least it is not a personal problem with my account but appears to be a problem on their part

Hi,

We did an update yesterday to the self-service admin, which exposed problems on the reporting (bug was in how date-ranges in reporting UI were handled) that we for some reason did not catch on our tests.

We fixed it, and all the reports should now work as usual.

Sorry,
Heikki

Hi,

For verifying situation,
I still got the same problem.(I cleared browser history)

Regards

same here, still unable to see the reports (using Chrome if it helps you sorting out the problems)

Still not working :confused:

Edit: Tried on Safari and Firefox

Same problem

Could it be that also the earnings don’t get updated?

same problem here =/

This is still an issue. We’re still working on a solution for it. I’ll post an update once we have a fix.

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Looks like the issue may just be occurring for users with browsers set to languages other than English, Spanish, Japanese, Korean, or Chinese. Can anyone confirm this to be the case?

Thanks.

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Works like a charm. :smile:
(Turkish >> English)

i haven’t changed anything but it started working again today (btw…i have Chrome in italian and i had the same issue, so probably that was the casue)

This should now be fixed. The fix for it went live last night.