Reprots from users of crashes that I can't reproduce ... even on the same device

Hi,

I’m getting something very unusual. I’ve gotten some reviews that the game crashes or doesn’t start and the users are using the same device that I’ve used for testing. Occasionally, I would get reports of crashes but on other devices so I presumed it was some nuiance of the hardware. However, now I’m getting reviews that says it crashes on the same hardware. I’ve tried deleting my game on my devices and downloading them again from the store and the game works fine.

Is there some other possible reason that a unity game might not work consistently on the same Android device? Is there a setting that should be set for greater stability in this regard? For example, should I disable storing the game on SD Card? Should graphics level be set to Automatic or Force Open GL 2.0 or 3.0? Should Write Access be set to Internal Only or SD Card (External)? Api Compatability?

I basically just left these as default values … I believe changing only the minimum api level to Android 4.0. Do other users come across this situation? Is it possible these reviews are fake? I seem to have gotten several of them all at once so perhaps it’s a coordinated effort of a single person for some reason?

Please read some of the other threads on the forum below, many issues recently with Android devices.
My suggestion is to follow the progress and 4.6.1 final and p1, I’m waiting to make further build of my game for added stability, also I think I will revert to Open GL 2.0 from automatic to be safe.