Samsung Apps: App Rejected because ad´s sound do not mute when receive a call

Unity Services
1

Hello I uploaded my new App to Samsung Store:

And the App was rejected because ad´s sound do not mute when receive a call. Video from Samsung Certification Team:

They added this data:

Premium Galaxy (WQHD):
[Sound Error] App sound overlaps with call ringer and actual call (pop-up call)

App sound overlaps with call ringer and actual call *Issue occurs on Loudspeaker mode or Earphone mode *Call Receiving type: POP-UP Call (*L OS call receiving type) 1. Executing application > Tab on Earn more point button > Choose to watch video 2. Receive a call in Loudspeaker mode or EarPhone Mode 3. Check whether app sound and call sound is overlapping or not App sound should be blocked in any mode of the call until end call

Tablet Galaxy (QXGA)
(The same as above).

Also I have a Device List with all the groups, that you can use, see attached image file (ignore the red box selections):

2154280--142256--000001058104.jpg
2154280--142256--000001058104.jpg545×2228 438 KB

I hope that you can fix it.

Regards.

2

Can you reproduce it?

Regards.

3

Don´t worry, seems that this was not mandatory.