Samsung Galaxy 10.1 video problems

Unity Engine
,
1

Hello all,

I have an app that plays videos when at a certain screen. The video only starts playing when the user touches the screen. For the following devices everything works fine: Nexus 7 1st Gen, Nexus 7 2nd Gen, Nexus 10, Incredible 2. (Unfortunately these are all the devices I have available to test on) But on my Samsung Galaxy 10.1 it black and stays black.

My video is .mp4. The settings(Unity Inspector settings) on the video are the following:
Bypass sRGB Sampling is unchecked.
Quality == 0.
Approx. 977.44 kb, 156 kbps.

I am lead to believe this is a device specific problem but I can’t find any information on the Galaxy 10.1 and it having trouble with videos.

Does anyone have any clues as to why this might be happening?

If there is any information that I left out that is relevant. Let me know and I will get posted on here ASAP.

Thank you for any help,

Ethan B.

2

Using a .3gp video file format works on the Samsung Galaxy 10.1. I read in stackoverflow that its possible the Galaxy 10.1’s video decoder doesn’t support .mp4 files. Although I cannot confirm that was the issue 100% it certainly looks that way since the .3gp file format worked.

3

Upon further research I have discovered that a 640x480 resolution mp4 will play on the Galaxy 10.1 but a 1024x768 resolution mp4 will not play on the Galaxy 10.1.