Screenshots not showing up on Asset Store product page

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1

My screenshots are not showing up on the Asset Store and this is for 2 of my products?!

If I re-update the project will I have to resubmit my project? and will it have to be re-approved or will it update automatically?

My screenshots are in JPG do they need to be in some other format like PNG? If anyone knows or have had this problem and can help me out that’d be great. This is pretty urgent

Thanks

2

I have this problem too… ((

3

@WebWolfRussian Really? This sucks, if it’s a glitch or something Unity needs to get on it and fix it. I’ve had my asset on for a few hours and I’ve already had a couple downloads if I had screenshots I bet I’d have a lot more…People want screenshots when they’re buying an asset.

4

Yea, I changed the format of images to png. Let’s see what happens.

5

Alright, I did the same and I was just about to resubmit mine, but I’ll just wait to see your results before I do lol

6

ha ha )) ok, look at AK 74 pack ))

7

my pack is Disabled ((( WTF?

8

For some reason I just got an email about your AK47 asset WTF? for me…They said you need to fix your image so the text doesn’t go on it…Why did if get it? Unity is messing up.

9

aaaaa ok…[/url]

10

No, look:

559404--19778--$1.jpg

It’s small, but your big picture is too big and the text is going onto the image. I had the same problem and they made me fix it.

11

ok thanks :slight_smile: done
but I have error, when I send a package ((
i fixed big image…
i trying send my pack and i have a message:

Error uploading Connect closed while sending data to https://kharma.unity3d.com/api/publisher-admin/update/798.json?title=AK74%20Pack&version=2.1&message=&unityversion=3.3.0f3&toolversion=T2011-04-01-A
UnityEngine.Debug:Log(Object)
AssetStoreManagerInternal:SetUploadStatus(String, State, String)
HttpUploadManager:Update()
AssetStoreManagerInternal:Update()
AssetStoreManager:Update()
UnityEditor.EditorApplication:Internal_CallUpdateFunctions()

12

All screenshots must be in .PNG in order to show up.

13

Oh? Awesome thanks. I just changed all my screens hoping it would do it but now I know it will.

14

i had that problem at first, but when i switched the screenshots to 32 bit pngs the problem was solved, however dont trust on the preview section while submiting, the order of the screenshots get to whatever the software thinks its best hahahaha, my screenshots were named in numeric and alphabetic order and the store show them in a completely different order

the asset store system has a lot of inconsistencies