We implemented Push notification service in the iOS game, connected Unity analytics.
iOS game has been released.
Analitics - works
Test notification works (in both sandbox and release)
But when I start notification from the Dashboard nothing happens.
Test notification works correctly.
Any tips on how to fix it??
Hi, this would depend on what users you are targeting, if the user is within the target audience it may take some time for the userID to sync up with the token. This is because the audiences are built from the Users table and not the events table, so it could take up to 4 hours for the resync to happen.
Another caveat to this is if you rebuild the project to the device then the userID’s and push tokens will reset so you would have to wait for this process to function.
Let me know if you are still having issues with this and I will DM you
In the Dashboard Notification campaigns are marked as completed. But no notification on the devices.
It passed.
In the audience I made a rule for the iOS platform. But I’m not sure I made the rule correctly. I can’t find any manual on how to target curtain platforms for notifications.
Just now I tried to make one more Notification runaway and I see in report:
October 25, 2024
Send attempts 1
Opens 0
Fail 1
Any news about the issue ?
It still doesn’t work… and no help from support!