Serious purchasing problem.

I just subscribed for plus plan. Me and my friend bought two separate personal licenses at the same time. I mean, we didn’t choose the “for organization” option. We are both new customers. After purchase we noticed we both got the same e-mail. It contains same voucher codes for the “acceleration pack” and same organization name. That is my friends user name and default organization. My friend had included me in the organization for testing purpose. As I said we bought two separate personal licenses, not an organization license with two seats. Please solve this problem immediately and give my unique voucher codes.

“This is NOT a support forum, for technical help post in the correct forum.”

This looks like the right forum:

1 Like

“Testing” purchasing / license options isn’t a wise choice. Regardless, each purchase should have come with its own voucher, organization shouldn’t matter. As noted above, the forums aren’t the place to get help with sales issues. Please contact sales for help on this issue.

Closing.

1 Like