Services Menu Under Services Tab is not loading

Nidhii · May 1, 2016, 8:12am

Hi All, I am unable to see anything under Service Tab> service menu. Please check snapshots. Neither unity ads/analytic buttons etc.Members, settings, age designations etc are opening fine. 4-5 days it was working fine, But now I am unable to open it.

Things I have tried so far

Disabled my antivirus & firewall.
Tried reloading several times
Removed browser & packages from app data >unity
Updated my unity from 5.3.1 to 5.3.4f.
Tried a new project
Tried same process of three pcs.

I am still facing this problem. Please guide How can I remove this problem.
Thanks a lot.

unity-nikkolai · May 2, 2016, 10:00pm

We experienced an issue with Services this weekend. Should be fixed now. Can you try again, and let us know if you are still experiencing the same issue?

Nidhii · May 3, 2016, 8:10am

Yes Its still same. I have written to unity services too but no positive reply from them yet.

unity-nikkolai · May 5, 2016, 11:14pm

Can you try updating to Unity 5.3.4p5? Also, when you open the services window, try reloading it. The window uses a webview to display its contents. The content may need to be reloaded.

You can find the reload button in the upper right corner of the window.

2624044--184313--Screen Shot 2016-05-05 at 4.13.24 PM.png

Nidhii · May 6, 2016, 5:34am

Hi, Its working today. In last two days I noticed that it worked once, doesn’t open again later. I will update Unity as recommended by you if I face same problem again.
Thanks a lot.

ies2 · October 27, 2016, 6:12pm

this thread is old. Last iteration on may 6.
But today i update unity to version 5.4.2f2 and the services tab is empty.
Any clues for how to solve this issue?

ies2 · October 28, 2016, 11:14am

I have downgraded my unity to previous version, and the result was the same.
I completely uninstall unity and installed it again, and the result was the same.

I`m stuck with this. Any clues?

nicholasr · October 30, 2016, 1:57am

Hi @Nidhii and @ies2 I presume you’re running macOS Sierra 10.12.1?

If so, please un-dock your Services window (drag the “Services” tab out) from the main Unity window to re-enable drawing of the Services window. You may also notice this issue exists with the Asset Store window when it’s docked since it too is backed by a WebView. Undocking that will fix the issue there too.

Aside from this ‘undock it’ workaround, we’re working on a fix to address our sibling NSView z-ordering issue. Thank you for your understanding as we bake up Editor patches.

( @unity-nikkolai internal issue 842708)

Nikolasio · October 31, 2016, 9:21am

Hi @nicholasr ,

Since I updated to unity 5.4.2f2 the asset store window in the editor isn’t loading. I already filed a bug report (ticket: 845408_le3e0lku924r6bfj), but undocking or reloading doesn’t work.

Is it really a bug? Is there another workaround until the patch?

Cheers,
Nikola

nicholasr · October 31, 2016, 6:48pm

Hi @Nikolasio Thanks for creating the bug report. Sorry to hear you’re also experiencing inability to view the Asset Store. From my understanding of that bug ID, (I’m an IAP specialist) that report could be a different issue. 845408 appears to be a crash, internally, versus the ‘undock-it’ issue, above.

I’m unsure what to recommend but cross-posting to Unity Engine - Unity Discussions might turn up some new workaround suggestions.

Nikolasio · November 2, 2016, 8:04am

Oops, sorry. Thx for the info!

kunalxigxag · November 11, 2016, 12:08pm

I faced similar issue on macOS sierra. Updated Unity from 5.4.1 to 5.4.2
But issue was still there. So just picked up services and put in alone. It started showing. Thereafter, it suggested me to enable the built in ads extension. I did that and the error which was showing for unity ads was gone.

Mazyod · November 13, 2016, 9:25am

Hi,

I’ve been experiencing this issue for a while now on Unity 5.4.2, especially when connecting to public WiFi in cafes and whatnot. The Editor emits these errors:

[INDENT]Unhandled Exception: System.Reflection.ReflectionTypeLoadException: The classes in the module cannot be loaded.
  at (wrapper managed-to-native) System.Reflection.Assembly:GetTypes (bool)
  at System.Reflection.Assembly.GetTypes () [0x00000] in <filename unknown>:0
  at Mono.CSharp.RootNamespace.ComputeNamespaces (System.Reflection.Assembly assembly, System.Type extensionType) [0x00000] in <filename unknown>:0
  at Mono.CSharp.RootNamespace.ComputeNamespace (Mono.CSharp.CompilerContext ctx, System.Type extensionType) [0x00000] in <filename unknown>:0
  at Mono.CSharp.GlobalRootNamespace.ComputeNamespaces (Mono.CSharp.CompilerContext ctx) [0x00000] in <filename unknown>:0
  at Mono.CSharp.Driver.LoadReferences () [0x00000] in <filename unknown>:0
  at Mono.CSharp.Driver.Compile () [0x00000] in <filename unknown>:0
  at Mono.CSharp.Driver.Main (System.String[] args) [0x00000] in <filename unknown>:0

The following assembly referenced from /Users/mazyod/Developer/Games/kod/dama-client-unity/KoD-Unity/Assets/Plugins/UnityPurchasing/Bin/Stores.dll could not be loaded:
     Assembly:   UnityEngine.Purchasing    (assemblyref_index=1)
     Version:    0.0.0.0
     Public Key: (none)
The assembly was not found in the Global Assembly Cache, a path listed in the MONO_PATH environment variable, or in the location of the executing assembly (/Users/mazyod/Developer/Games/kod/dama-client-unity/KoD-Unity/Assets/Plugins/UnityPurchasing/Bin/).

Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class UnityEngine.Purchasing.IAmazonExtensions could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class UnityEngine.Purchasing.IAmazonExtensions could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class UnityEngine.Purchasing.IGooglePlayConfiguration could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class UnityEngine.Purchasing.ISamsungAppsExtensions could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class UnityEngine.Purchasing.ISamsungAppsExtensions could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class UnityEngine.Purchasing.NativeJSONStore could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class UnityEngine.Purchasing.IAppleConfiguration could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class UnityEngine.Purchasing.IAppleExtensions could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class DialogType could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class UnityEngine.Purchasing.ProductCatalogItem could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class StoreInstance could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class MicrosoftConfiguration could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class UnityEngine.Purchasing.FakeStore could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class DialogRequest could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class LifecycleNotifier could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class UnityEngine.Purchasing.NativeJSONStore could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class UnityEngine.Purchasing.ITizenStoreConfiguration could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class UnityEngine.Purchasing.IMoolahConfiguration could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class UnityEngine.Purchasing.IMoolahExtension could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
Could not load file or assembly 'UnityEngine.Purchasing, Version=0.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies.
The class <MessageCallback>c__AnonStorey0 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <RetrieveProducts>c__AnonStorey0 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <Purchase>c__AnonStorey1 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <SetStoreID>c__AnonStorey0 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <GetStoreID>c__AnonStorey1 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <GetDescription>c__AnonStorey2 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <RemoveDescription>c__AnonStorey3 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <StartUI>c__AnonStorey0`1 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <OnProductListReceived>c__AnonStorey0 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <log>c__AnonStorey1 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <OnPurchaseFailed>c__AnonStorey2 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <OnPurchaseSucceeded>c__AnonStorey3 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <OnProductListError>c__AnonStorey4 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <VaildateProduct>c__Iterator0 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <Purchase>c__AnonStorey6 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <RequestAuthCode>c__Iterator1 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <StartPurchasePolling>c__Iterator2 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <Login>c__AnonStorey7 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <FastRegister>c__AnonStorey8 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <RestoreTransactionIDProcess>c__Iterator3 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <ValidateReceiptProcess>c__Iterator4 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null
The class <PayOutProcess>c__Iterator5 could not be loaded, used in Stores, Version=1.0.6148.29088, Culture=neutral, PublicKeyToken=null[/INDENT]

daraOke · February 5, 2017, 4:52pm

Did anyone solve the @Mazyod issue? I am having the exact same problem on a mac with the latest sierra update.
A blank services tab and errors to go with it
Any help will be appreciated.

Thank you

Soolan · February 26, 2017, 1:32pm

Same here.
I’ve noticed that the service tab (and a bunch of other tabs ) are gone in my project. But when I load a tutorial project everything is back. So I suspect it has something to do with how IDE settings are saved in Unity.

RuFiOHHHHH · March 8, 2017, 5:22pm

Just had this issue. The solution for me was posted by Rasmus-unity. Services tab in 5.2.2p4 will not load at all - cannot turn off Test Mode - Unity Services - Unity Discussions

His solution was:

Close Unity
Delete following folders:
%userprofile%\AppData\LocalLow\Unity\Browser
%userprofile%\AppData\LocalLow\Unity\Packages
Open Unity

I didn’t have a packages folder but deleting the Browser one worked for me. AppData was a hidden folder by the way.

Soolan · March 21, 2017, 4:15am

I had this issue few times and the fastest way to fix it for me was checking my commit history.
In my case I’ve noticed that this has nothing to do with Unity versions, rather it has something to do with my local editor settings.
Here is my last un-commited changes:

$ git status
On branch master
Your branch is ahead of ‘origin/master’ by 1 commit.
modified: ProjectSettings/UnityConnectSettings.asset

It simply says since last commit, the ProjectSettings/UnityConnectSettings.asset file has been changed. I don’t need that change and I didn’t make that change. and for whatever reason it happens every now and then I need to revert it. so the following command did the trick and the service tab and a few other missing tabs are back to normal again:
$ git checkout – ProjectSettings/UnityConnectSettings.asset

majakthecoder · April 7, 2017, 7:25am

Soolan:

I had this issue few times and the fastest way to fix it for me was checking my commit history.
In my case I’ve noticed that this has nothing to do with Unity versions, rather it has something to do with my local editor settings.
Here is my last un-commited changes:

$ git status
On branch master
Your branch is ahead of ‘origin/master’ by 1 commit.
modified: ProjectSettings/UnityConnectSettings.asset

It simply says since last commit, the ProjectSettings/UnityConnectSettings.asset file has been changed. I don’t need that change and I didn’t make that change. and for whatever reason it happens every now and then I need to revert it. so the following command did the trick and the service tab and a few other missing tabs are back to normal again:
$ git checkout – ProjectSettings/UnityConnectSettings.asset

Thx, it works for me.

JayJennings · April 16, 2017, 5:41pm

I’m having that problem with 5.6.0f3 and it happened last night when I tried to use a deli’s wifi. At my “normal” coffee shop earlier in the day everything was fine. But this new place I stopped at had free wi-fi after a browser pops up and you accept their terms – Unity was already open at the point I signed in. Not sure if Unity just got confused or what, but now even at home I can’t get the Services pane to load and I’m getting the same errors you showed.

Nothing I’ve tried has fixed the problem…

Jay

Firemaw1 · April 18, 2017, 1:18am

I had the same issue as @Mazyod with UnityEngine.Purchasing script compile errors due to the Services tab not loading. I tried closing and deleting the Unity Browser and Packages folders (which had worked in the past), but this time it wouldn’t work. The Window menu was also missing a lot of entries including the Services option. I found that the following worked for me this time:

Close Unity
Delete the project’s Library subfolder
Reopen Unity and wait for it to rebuild/reimport the Library folder
After rebuild, some radio buttons in the Services tab were reset to Off state, so I turned them back on as needed (in my case Unity IAP and Analytics)