Shadows not working on Samsung Galaxy Note 10.1 2014 Edition

Hi All

Does anyone have any info on shadows not working on the Samsung Galaxy Note 10.1 2014 Edition? The shadows work fine in the editor but don’t show up on the device.

I’ve adjusted the quality settings with no luck. Another user (idunlop_oefun) has also confirmed they don’t work.

This is a massive let down to be honest - I bought the tablet for Android development as it is the newest, fastest tablet going around… I hope that it’s something that can be fixed!

Go to your quality settings and edit it. For Android, it’s probably set to no shadows.

Edit → Project Settings → Quality

Hi MDragon, I’ve adjusted the quality settings with no luck. Another user (idunlop_oefun) has also confirmed they don’t work.

Further to this, I downloaded a few apps on the play store that were made with Unity and the shadows work fine, which leads me to believe that it could be an issue with the latest Unity builds?

Does anyone know how to bring this to the attention of the Unity staff/mods? I already issued a bug report but it would be great to get some sort of official response on the subject.

The thread I started last week:

http://forum.unity3d.com/threads/226842-Samsung-Galaxy-Note-10-1-2014-Hard-shadows-Supported

I filed a bug / case 589916 with example project. Hard shadows are definitely not working. I only have two Android devices (the other older) and neither display shadows. But the same app on iOS and the editor work fine.

Additionally I can confirm that the Samsung Galaxy Note 10.1 2014 edition does support the GL_OES_depth_texture extension.

The problem could be Unity 4.3.4f1 or a bug in the GL driver on the device. I hope it’s not a limitation of the device itself…

Thanks for the additional info idunlop_oefun.

I can also clarify that I built the same basic project to my HTC One and it displayed shadows fine.

I have reached out to Unity also and hope to hear something back from them. I too hope it’s some sort of software issue that can be resolved soon!

Hello everyone, we are investigating this issue. So far it looks like there are shadow issues on latest Samsung devices that have a Qualcomm Snapdragon 800 SoC as we are also able to reproduce this issue on the Samsung Galaxy Note 3 Unity Issue Tracker - No shadows on Samsung Galaxy Note3

Any update on this?

Unity support has responded to say that yes, they can replicate the issue and acknowledge its existence. Unfortunately they couldn’t give an ETA on actually fixing the issue, but at least we know it’s getting looked at.

I received a reply that it’s fixed on their internal builds. So, in theory, the fix should be available in the next release.

Yep, I just got a similar email. This is great news! Thanks for keeping the issue updated.

Any update on this? I tried 4.3.4f1 with no luck.

I have the same problem, no shadows on galaxy note 10.1 (2014)

So apparently it might be fixed in 4.5 - they say that the following bug was fixed:

580726 No shadows on Samsung Galaxy Note3

Which might fix it on our tablets as well.

I’ll test it in the next few days when I get time, but fingers crossed!

With Unity3d 4.5 the shadows are now NOT working correctly on HTC one, they did work correctly with Uniy3d 4.3.4 on HTC one.

On Samsung galaxy note 10.1 they seem to work correctly now with Unity3d 4.5.

So there is still a shadow problem.

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Oh man, so they now work for a device that was previously not working, but also stopped working on a different device that previously worked??

HTC One X is one of the Tegra based device, is it the reason?

Yes, HTC One X has tegra 3 graphics. That means that there is no GL_OES_depth_texture support. It should work on HTC One, I’ll take a look at this.

--------------EDIT--------------------

Just tested on HTC one with Unity 4.5.2f1, shadows works fine,. Just don’t forget to change your quality settings :wink:

Sad to say, the shadow problem in Galaxy Note series is not completely fixed in Unity 4.5.

Anyone experienced a peter-panning problem in Galaxy Note3 or Note 10.1? I showed the screen shot in the thread: Shadow peter-panning problem in mobile - Unity Engine - Unity Discussions