[SOLVED] Asset store tools error - cant login

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1

The issue has been fixed. I think that Unity might have solved it because it was a server-side issue.

Hello. Recently downloaded ‘Asset Store Publishing Tools’ for the first time and installed it to publish my first asset. However, when I try to log in, I get the following error:
An error occurred while sending the request UnityEngine.Debug:LogError (object) AssetStoreTools.Uploader.UI.Views.LoginView:DisplayError (string) (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/UI/Views/LoginView.cs:102) AssetStoreTools.Uploader.UI.Views.LoginView:OnLoginFail (string) (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/UI/Views/LoginView.cs:280) AssetStoreTools.Uploader.UI.Views.LoginView/<LoginWithCloudToken>d__22:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/UI/Views/LoginView.cs:202) System.Runtime.CompilerServices.AsyncTaskMethodBuilder1<AssetStoreTools.Api.Responses.AuthenticationResponse>:SetResult (AssetStoreTools.Api.Responses.AuthenticationResponse)
AssetStoreTools.Uploader.Services.Api.AuthenticationService/d__10:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/Services/Api/AuthenticationService.cs:49)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder1<AssetStoreTools.Api.Responses.AuthenticationResponse>:SetResult (AssetStoreTools.Api.Responses.AuthenticationResponse) AssetStoreTools.Uploader.Services.Api.AuthenticationService/<Authenticate>d__11:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/Services/Api/AuthenticationService.cs:56) System.Runtime.CompilerServices.AsyncTaskMethodBuilder1<AssetStoreTools.Api.Responses.AuthenticationResponse>:SetResult (AssetStoreTools.Api.Responses.AuthenticationResponse)
AssetStoreTools.Api.AssetStoreApi/d__3:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Api/AssetStoreApi.cs:61)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder1<AssetStoreTools.Api.Responses.AuthenticationResponse>:SetException (System.Exception) AssetStoreTools.Api.CloudTokenAuthentication/<Authenticate>d__1:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Api/CloudTokenAuthentication.cs:22) UnityEngine.UnitySynchronizationContext:ExecuteTasks ()
I already have my publisher account set up, and I have also tried reinstalling the package, using different versions of Unity, and even reinstalling the Hub

4 Likes
2

Same problem here.

3 Likes
3

Same problem here.

2 Likes
4

Exact same error. I tried to install the latest 2022.3.59f1 and two other previous versions and nothing, same problem.

An error occurred while sending the request
UnityEngine.Debug:LogError (object)
AssetStoreTools.Uploader.UI.Views.LoginView:DisplayError (string) (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/UI/Views/LoginView.cs:102)
AssetStoreTools.Uploader.UI.Views.LoginView:OnLoginFail (string) (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/UI/Views/LoginView.cs:280)
AssetStoreTools.Uploader.UI.Views.LoginView/<LoginWithCredentials>d__23:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/UI/Views/LoginView.cs:223)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<AssetStoreTools.Api.Responses.AuthenticationResponse>:SetResult (AssetStoreTools.Api.Responses.AuthenticationResponse)
AssetStoreTools.Uploader.Services.Api.AuthenticationService/<AuthenticateWithCredentials>d__8:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/Services/Api/AuthenticationService.cs:32)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<AssetStoreTools.Api.Responses.AuthenticationResponse>:SetResult (AssetStoreTools.Api.Responses.AuthenticationResponse)
AssetStoreTools.Uploader.Services.Api.AuthenticationService/<Authenticate>d__11:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Uploader/Scripts/Services/Api/AuthenticationService.cs:56)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<AssetStoreTools.Api.Responses.AuthenticationResponse>:SetResult (AssetStoreTools.Api.Responses.AuthenticationResponse)
AssetStoreTools.Api.AssetStoreApi/<Authenticate>d__3:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Api/AssetStoreApi.cs:61)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<AssetStoreTools.Api.Responses.AuthenticationResponse>:SetException (System.Exception)
AssetStoreTools.Api.CredentialsAuthentication/<Authenticate>d__1:MoveNext () (at ./Packages/com.unity.asset-store-tools/Editor/Api/CredentialsAuthentication.cs:23)
UnityEngine.UnitySynchronizationContext:ExecuteTasks ()
2 Likes
5

Same problem! I need to do a new update on one of my assets but I can’t because of that login problem.

2 Likes
6

Same problem in Unity 6

2 Likes
7

This is a general issue on Unity side backend, one of the certificatrs seem to have expired at 7th March and i suppose wont be until Monday that this might be addressed

8

Just for the record, as others have recommended in previous posts, I tried changing my PC’s date to a date before March 7th. However, this did not resolve the issue.