[Solved] product restoration

Unity Services
1

I have a problem when uninstalling and reinstalling an app (with IAP) on android.

From the faq I read this:
“15. How does product restoration work on Android’s Google Play Store?
Google Play and Unity IAP offer automatic restoration of purchased products that have not been consumed. This restoration happens automatically the first time an app is opened after a user re-installs it or installs it for the first time on a new device.”

However when I uninstall and install the app again, this does not seem to have happened.
When I try to purchase the item again, it immediatly purchases (without buying or the android screen for making a purchase). So I assume it verifies that it is already baught.

But I would like it if when the app is reinstalled that it automatically unlocks all features a user has paid for previously. What am I doing wrong, what could this be??

thanks!

2

Hi @wouter_vugt ,

You are correct that when the app is reinstalled it should automatically go through any previously purchased non-consumable purchases and call process purchase on each of those, thereby unlocking all those features. If this is not the behavior you’re experiencing can you please post the debug logs of the whole process? From the initial product purchase and then after the reinstallation from app open to where you try to repurchase the item again, triggering the restore.