[Solved] Unity IAP immediately fails on Mac OSX but native flow continues

Monetization & Growth In-App Purchases
1

We notice some strange behaviour of Unity Purchasing on Mac OSX in the last few days. When ever you initiate the purchase of a product Unity IAP immediately fails with an error but the native purchasing flow still continues (Really wanna purchase? → Purchase succesful). Unfortunately Unity purchasing already believes it has failed and will not reward the product until the app is restarted.

I’m pretty sure this worked before we released the app because we rolled out a new set of in-app products and they were thoroughly tested. A few days after the release we received a user report about failing purchases and ever since the release candidate app also shows this behaviour. Hence I believe this must be an error on the server side or some OSX update (current 10.12.13).

We also tested an app from Glu games and experience the same strange behaviour.
Does anyone else experience this behaviour?

2

@Gerold_Meisinger ,

Would you be able to provide a device log for this issue? You could either PM me or send a support ticket:

3

Thanks for the reply but I think the problem has resolved itself.

1 Like