Standalone player crashing on some Windows 10 machines but not others

Unity Engine
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1

Our unity “game” was created by resources no longer with the company so troubleshooting is a bit problematic. I’m trying to come up to speed on all things Unity but it’s slow going :wink:

So we recently updated the project to 2018.2.8f1. If I build the project and double click the project.exe, it will work on some computers running Windows 10 and not on others after copying the files from the build folder.

Took a look at the Windows 10 versions and we have 2 with 1809 that crash and one with the 1809 that works. 1803 seems to work and our Windows 7 PC works fine as well.

Attaching the crash dump and related files hoping someone might be able to point us in the right direction!

Thanks in advance for any help you can provide!

4749287–450776–error.txt (57.6 KB)
4749287–450779–crash.zip (13.6 KB)

2

I debugged the crash and it appears you’re hitting this (fixed) issue:

Unity Issue Tracker - Unity 2018.2.7f1 Windows standalone crash on first run due to UnityPlayer.dll Access Violation. It’s related to the graphics driver, which is why it doesn’t repro on every PC.

The bug was fixed in 2018.3 and was backported to 2018.2.17f1.

3

Thank you very much for the help!