Just had an unpleasent encounter with this bot, too.
I thought it was totally okay to have a bot send the first mail and only forward me to an actual person, if I say yes.
But the bot replied, asking for a number to just randomly call.
This is not how I work. I make appointments and had asked for coordination of an appointment, stating my availability.
There is room for improvement.
Please only have the bot handle the very first contact and then hand it over to an employee.