There was an error fetching user reporting information

I can’t enter on this section, I always get the error There was an error fetching user reporting information , I have manager access on the project and my partner has no problems.

The project owner is my friend, he has the Advanced plan, I have the free one, still I can enter in all the other sections like the Crashes and Exceptions without problems.

Any idea what’s the problem?
Thanks a lot!

Hi @pistoleta , to my knowledge, you should be able to see the user reports, even with the free plan. I see that you opened a Support ticket already, which is what I was about to recommend. They should get in touch with you shortly.

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Thanks a lot , I was starting to get worried

AdGuard Ad Blocker was the reason. Disabled AdGuard for unity dashboard and the problem got solved. Just saying in case someone faces the same problem.

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