"there was an issue creating the organization or repository please try again later unity" error

this is my first time using unity. im using unity hub 3.9.1 and unity 2022.3.51f1. everytime i try to make the unity version control it threw this error message: "“there was an issue creating the organization or repository please try again later unity”. is it because of the unity/unity hub version? thank you.

Could you open a support ticket with us at devops-vcs-support@unity3d.com?
We will debug what could be happening.

How do I open the support ticket?

You can send an email to: devops-vcs-support@unity3d.com (or you can reach support via the Unity Cloud dashboard).