Hi, I have an app with Unity ads that were displaying correctly, but a few days ago the ads stopped showing. When I checked the ad placements, a yellow dot appeared next to the ad with the following note: This placement has stopped receiving impressions in the last 3 days, although I have a similar app with the same settings and the ads are showing normally, is there an explanation for this issue?
Note: The app is working with users.
In android studio log shows this error:
E/UnityAds: com.unity3d.services.core.api.Sdk.logError() (line:72) :: Game Configuration Request Failed: {"message":"FAILED_WITH_ERROR_RESPONSE","nativeRequest":{"method":0,"url":"https://publisher-config.unityads.unity3d.com/games/5634754/configuration?deviceMake=Google&screenDensity=420&screenSize=268435810&idfi=00fe5c90-d82f-46f4-9ec9-74bc96415947&advertisingTrackingId=00000000-0000-0000-0000-000000000000&limitAdTracking=false&installationId=00fe5c90-d82f-46f4-9ec9-74bc96415947&connectionType=wifi&screenHeight=2337&screenWidth=1080&usePerPlacementLoad=false&bundleId=com.hdwallpapers.survivefreefire&encrypted=false&rooted=false&platform=android&sdkVersion=3700&osVersion=13&deviceModel=sdk_gphone_x86_64&language=en_US&test=true&first=false&userLevelFlagDetected=false&store=UJbrpqVPPq4mggZiEk6WuAZZNhQLN8f4Pma6Z8Sgt9CwxUy-XVTzqQ8FsVqTb8GIXDInViHeSIdJ1U0ZNy7viLU68iZU-s8YzopmO0D--vornbMlm5n8YMIWEifpSjRlpIyY8t3lM2umRLk6q1gr4pyfaDNJgC8bYU35NnItPDaTyXOPDMSOti-hROEeCJ87Lk4z8TEh4mBPdkW-euHXysypJ3L0XwyDksB1rEVOhRbVw0w2YaxxZQieB1Mlzi9ZvTQz7acpKAm7F50t8_tsDGzY9ETNuhZQLEwGmoUrv4mV4yqxmirL7kgRmO1JgMB4zz4Zyy0lTgCLcX9jrAvIJine6cBaTybBYjdznpM4kWBmmjsaas4-rgH7Of0739uV7bkdSYqtqurFQic8UUXKsj5udhEpxZV9WlHHSu6nX1ytbwrRgLWyUm00GjWCJikj2njpCmXZku-eLSQNgembEOe62wA9X0o0nuAH7M9VBErTdcRo-4XYCKpPRJgy6odAciWylhRS1gc7mi54jhUVZkMYJbylerka","headers":[],"retryCount":0,"options":{"retries":2,"retryDelay":10000,"followRedirects":false,"retryWithConnectionEvents":true}},"nativeResponse":{"url":"https://publisher-config.unityads.unity3d.com/games/5634754/configuration?deviceMake=Google&screenDensity=420&screenSize=268435810&idfi=00fe5c90-d82f-46f4-9ec9-74bc96415947&advertisingTrackingId=00000000-0000-0000-0000-000000000000&limitAdTracking=false&installationId=00fe5c90-d82f-46f4-9ec9-74bc96415947&connectionType=wifi&screenHeight=2337&screenWidth=1080&usePerPlacementLoad=false&bundleId=com.hdwallpapers.survivefreefire&encrypted=false&rooted=false&platform=android&sdkVersion=3700&osVersion=13&deviceModel=sdk_gphone_x86_64&language=en_US&test=true&first=false&userLevelFlagDetected=false&store=UJbrpqVPPq4mggZiEk6WuAZZNhQLN8f4Pma6Z8Sgt9CwxUy-XVTzqQ8FsVqTb8GIXDInViHeSIdJ1U0ZNy7viLU68iZU-s8YzopmO0D--vornbMlm5n8YMIWEifpSjRlpIyY8t3lM2umRLk6q1gr4pyfaDNJgC8bYU35NnItPDaTyXOPDMSOti-hROEeCJ87Lk4z8TEh4mBPdkW-euHXysypJ3L0XwyDksB1rEVOhRbVw0w2YaxxZQieB1Mlzi9ZvTQz7acpKAm7F50t8_tsDGzY9ETNuhZQLEwGmoUrv4mV4yqxmirL7kgRmO1JgMB4zz4Zyy0lTgCLcX9jrAvIJine6cBaTybBYjdznpM4kWBmmjsaas4-rgH7Of0739uV7bkdSYqtqurFQic8UUXKsj5udhEpxZV9WlHHSu6nX1ytbwrRgLWyUm00GjWCJikj2njpCmXZku-eLSQNgembEOe62wA9X0o0nuAH7M9VBErTdcRo-4XYCKpPRJgy6odAciWylhRS1gc7mi54jhUVZkMYJbylerka","response":"{\"error\":\"request conflicts with the configuration - mismatched platform\"}\n","responseCode":409,"headers":[["Transfer-Encoding","chunked"],["Alt-Svc","h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"],["Access-Control-Allow-Origin","*"],["X-Android-Received-Millis","1731168192858"],["Date","Sat, 09 Nov 2024 16:03:11 GMT"],["X-Origlength","75"],["Via","1.1 google"],["X-Android-Selected-Protocol","http/1.1"],["X-Service","ads-sdk-configuration"],["X-Android-Response-Source","NETWORK 409"],["Vary","Accept-Encoding"],["X-Android-Sent-Millis","1731168192661"],["Content-Type","application/json"]]}}
E/UnityAds: com.unity3d.services.core.configuration.InitializeThread$InitializeStateCreate.execute() (line:456) :: Unity Ads SDK fail to initialize due to configuration error
