tvOS application was rejected due to "black screen displays indefinitely after the app is launched"

Unity Engine
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1

Hi everyone,
We’ve recently submitted our tvOS game for application review. Application was rejected due to “a black screen displays indefinitely after the app is launched”. Steps to reproduce:

  • Install the app
  • Launch the app
  • Launch screen flashes
  • Black screen then displays indefinitely

We’ve tested the same build with TestFlight on different AppleTV devices, but everything works fine. So we cannot even reproduce this buggy behaviour.
Does anybody experience the same problem with unity games or have and idea how this may happen?

Additional information: Unity 5.3.2p2, XCode 7.2.1, tvOS 9.1
Game uses 2 On-Demand Resources bundles which are loaded from 1st scene. Loading screen UI is showed before ODRRequest creation (but is not visible at all, according to Apple’s answer)

2

Not overly scientific…but It could be game center authentication issue if you do it at the beginning…I believe that had problems on some unity builds for Apple TV…