Unable to connect to new Asset Server install

Unity Engine
1

Hi,

I just installed Asset Server on my VPS and I am unable to connect.

I checked the processes on the server via SSH and I see three “postmaster” tasks being run by user unitysrv, so I assume that the server is active.

However, when I click the “connect” button locally in Asset Server Administration, all that happens is that the button fades in and out indefinitely.

I’ve tried both my domain name and my IP, but no luck.

The install.log looks fine on the server, no other logs (e.g., no connection logs).

Is there any way to debug what’s happening locally? Like a log file hidden away somewhere?

Thanks!

Regards,
Mike Laurence

2

You did not yet mention opening the assets server port / configuring the firewall.

Did you check that?

Oh hmm; there is no other log besides the install.log? There should be a log of the running task.

If you run a centos like system, run:
service unity_asset_server status

3

Make sure you open port 10733 in the firewall for TCP connections.

4

OK - port wasn’t open on the server, so I opened it, but I still can’t connect.

Running “service unity_asset_server status” reports “server is running”.

I installed Lil Snitch, and it asked to allow Unity to connect on 10733 (I allowed it), so I know that some kind of TCP packets are going out…

Going to http://server:10733 resolves, so I know the port is open on the server.

Any other suggestions? Is there really no access logging?

5

Nevermind - it’s working (the “connect” button was still doing its fade thing, so I thought that it hadn’t successfully connected).

Note to Unity devs - maybe add a “Successfully connected” message? :slight_smile:

6

you know that it connected when the create project button is no longer grayed out :slight_smile: