Unable to retest IAP after refund in Google Play Console

[JeffDUnity3D]

@anthonyjamesgirdler

I’ve built a relatively simple app in Unity that allows users to purchase audio tracks.
After uploading to the play store, via the google play console, I tested a few purchases.
I then refunded the purchases so I could retest after a few tweaks.
(The purchases are free with internal testing, but still able to be “refunded”)
Now I can’t interact with any of the app.
None of the buttons work.
It’s as though google has blocked access to all of the apps features, including new features, because I processed a refund.
Does anyone know how to completely reset the app so I can keep testing ?

Trouble shooting so far-

• Create a new app with the same code, but a different Version - Didn’t work. Google seems to know it’s the same app and won’t let me use it.
• Create a new very simple test app from scratch - This worked, but there’s a chance one day I will refund a real users purchases, so I need to know how to properly fix the issue.
• emailed google support 6 weeks ago - no reply.

How are you debugging? Please show the result of your debugging efforts, either breakpoint debugging with Visual Studio, or at a minimum, with Debug.Log statements. Please share your logcat logs, and attach your purchasing code. I would recommend to not use Codeless but Scripted IAP instead. This may help https://discussions.unity.com/t/699654 and https://discussions.unity.com/t/748729/14 and start (and publish, with no changes!) with the Sample IAP Project v2 https://discussions.unity.com/t/700293/3 . Also, IAP 4.0.0 ships with some GREAT samples!