Ads were working fine on my published app and revenue was working 100% fine, until I decided to try mediation and IAP without touching the published app, but changed the project settings in the dashboard to mediation. Real ads stopped working(test ads working) and revenue went down to 0, then I changed everything in the project settings to normal and it’s still not working, please help, thanks.
Hi, can you provide your game ID so that we can help to take a look? Thank you for reporting this to us
I’m using Android Game Id only: 4488875
I wish it get fixed I’ve been trying for 3 days
3 days no revenue
Hi, thanks for the game id. Can you outline the steps you took when you were switching providers?
Based on the history we can see that you switched providers a few times. Did you also uninstall the unity sdk and install the unity mediation sdk during the process and update the ad unit ids?
This will help us investigate further.
thanks
No I didn’t uninstall the unity SDK or downloaded the mediation kit, it was a noob move I didn’t know I should install the mediation SDK. I’ve tried making new projects and using the same ad units and still doesn’t work, is it banned or something? Also I got 3 games with the same ad units all of them stopped displaying ads they used to work.
I tried to switch the mediation on and off more than once in an attempt to try to fix the issue.
The thing is that the ads are working in editor(showing test ads) but on build its not
I have tested your Game ID in our test environment and can see that the SDK is initializing successfully and ads can be displayed. As such the error is likely being caused by some issue with your integration. Would it be possible for you to share the code you are using to integrate the Unity Ads SDK? It would also be very helpful if you could share any device logs you have with us.
using System.Collections;
using System.Collections.Generic;
using UnityEngine;
using UnityEngine.Advertisements;
public class Ads : MonoBehaviour {
string gameId = “4488875”;
string placementId = “banner”;
string placementId2 = “video”;
bool testMode = false;
IEnumerator Start()
{
Advertisement.Initialize(gameId, testMode);
while(!Advertisement.IsReady(placementId))
yield return null;
Advertisement.Banner.SetPosition(BannerPosition.TOP_CENTER);
Advertisement.Banner.Show(placementId);
InvokeRepeating(“VideoAdOn”, 0f, 35f);
BannerOn();
}
public void BannerOn()
{
Advertisement.Banner.Show(placementId);
}
public void BannerOff()
{
Advertisement.Banner.Hide();
}
public void VideoAdOn()
{
if(PlayerPrefs.GetInt(“FIRSTTIMEOPENING”) == 0)
{
if (Advertisement.IsReady(placementId2))
{
Advertisement.Show(placementId2);
}
}
}
}
I’ve already implemented ads script in an app on the amazon store and playstore, it was working and suddenly stopped I’ve contacted support on Gmail and they said this: “I tested your game and pulled device logs. It looks like the Unity Ads SDK is failing to initialize due to an error, which is why impressions and requests have dropped.”. Your test seems working fine it showed an increase in the dashboard, but when I implement it doesn’t show real ads nor test ads on build, but it shows test ads in the editor.
Btw thanks for the help and sorry for making you overwork
Hi it looks like you are using the banner id, we will investigate more and look into why the ads are not being served, did you change the placement id at all during this process?
Looking at your code I can see you are using Advertisement.IsReady, since SDK version 3.7.5 this call has not functioned as intended or has been deprecated. Could you check for me which SDK version you are using?
I would highly recommend that you update to SDK version 4.2.1 and use the latest integration guide.
Hi, I am using Unity ads.I am not publish my app in the play store yet. I turned off the test mod and tried it with real ads.But it load only an ad and doesn’t load another ads. It shows one ad. So I closed the app and opened it again, it won’t load another ads and I can’t click anymore. What’s happening. Someone can solve?
Sorry for my English
No I didnt
Hi, we are still working with the team and looking into this specific issue. We will let you know what we find and the next steps. We will reach out to you shortly.
Thanks
1 Like
Hello, it seems like you switched to sdk version 4 and this new version requires you to call load before show
Please refer to the integration guide Implementing interstitial ads in Unity
Can you try to add the load block to your code and let us know if it works.
thanks