Unity Ads are not displaying in production mode

Unity Services
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1

Hello there,
I have successfully implemented Unity Ads (Rewarded and Normal ones) in my project, at least in the Editor.

However when I build my game and then try to watch the Ads nothing gets displayed. I then connected my phone to PC and used the Debug Monitor to find out why:

UnityAds com.unity3d.services.ads.configuration.AdsModuleConfiguration$1.run() (line:60) :: Couldn’t get address. Host: config.unityads.unity3d.com: Unable to resolve host “config.unityads.unity3d.com”: No address associated with hostname: android_getaddrinfo failed: EAI_NODATA (No address associated with hostname)

I have read that this could be an ISP issue, however I live in Germany and there should be none right? I do not have any ad blockers and tried it with other internet connections.

Could someone please help me?

2

Hi,

I assume that this could be a DNS issue on your end because the error message indicates it couldn’t resolve the hostname to the IP address. I’d suggest you consult with your network administrator, or, use the different network utilities if possible.

3

Thank you for your fast response. I am on my home network and even called my ISP, however they confirmed me that they are not blocking the connection. I really do not have any other option left. Could you maybe try my game and see if the ads work on your phone?