Hello,
I’m doing a Unity ads campaign to promote my video game, but how do I add payment method in order to pay for it? Can I also deposit like on Google Ads?
Hope to hear from you soon!
Hi,
Happy to hear you are looking to run a campaign with Unity Ads!
To add to your budget, please go to your Acquire dashboard and click on the “Add” button in the sidebar next to where your organizational budget is listed. From here, you will enter a bit of information before depositing via PayPal.
If you have any issues with this, can you please open a ticket with us by clicking on the question mark at the top right and scrolling down to the “File a ticket” section?
Hello,
thank you for your quick reply. It worked with the deposit a few days ago. Unfortunately I don’t get any impressions, installs clicks, while on Google Ads I get a lot of impressions, clicks and installs already. Maybe the budget is too low because 500$ per day is recommended on unity I saw now. But I can’t afford that yet. Can you tell me how I can withdraw the money again?
Hi again, I’m sorry to hear you are still having problems!
Can you please open a ticket with us so that we can investigate further or help you process a refund? Unfortunately, I am unable to refund you over the forums. In the ticket, can you please include a brief description of the problem as well as the game ID being advertised?
You can open a ticket with us by emailing unityads-support@unity3d.com or by clicking on the question mark at the top right of your dashboard and scrolling down to the “File a ticket” section.
Ok, thank you. I’ve just sent an E-mail. 