For 4 days now (since the morning of Sunday, 7/3) any attempts to play Unity Ads in my game fail with “Show invocation failed: Placement not ready”. Service status shows “degraded performance”, with no ETA and no updates for over 24 hours.
This is really unhealthy for a live service. Can any Unity reps here provide more info on if/when this might be resolved?
Hi,
The issue relating to the degraded performance issue being displayed on the Service Status should not be impacting ads displayed in your application. The issue reported is impacting Stats and Data Reporting.
As such the issue you are experiencing is unrelated to the service disruption. Would you be able to open a ticket with unityads-support@unity3d.com so we can investigate further.
It was also affecting “Acquisition”. It was reported as fixed yesterday, which is when my ads started working again.