Unity Analytics is Empty In Project Settings


When I read documentation and watch tutorial, they tell me to configure my analytics inside unity’s project settings. But when I open it, it’s literally empty. Just a blank grey background. Help anyone? :melting_face:

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Probably, that tutorial (which you don’t provide) references to Legacy Analytics that was deprecated.

https://docs.unity.com/ugs/manual/analytics/manual/upgrade-from-legacy-analytics

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Hi @talofer123

It is completely normal for the Services > Analytics - Gaming Services page to only contain a link to the project’s Dashboard. As long as you can click on it and be directed to your project’s dashboard then you should be fine.

Your second screenshot shows you linked your Editor project to your Analytics Dashboard. So, I don’t think that is where your problem is.

The reason that you aren’t seeing any events is likely to be a problem with your code. There have been a couple of quite bug version changes to Analytics in the last couple of years, so perhaps the tutorial you followed was out of date. Please share a link to the tutorial you followed, so I can check if it needs to be updated. It may have been related to a previous Analytics SDK version!

I suspect your issue may be related to the new StartDataCollection() method. This was introduced in v6 and needs to be called after you have gained consent from the player. No Analytics events will be sent if this method is not called.

A few other tips:

  1. Use the most recent Analytics package and follow the documentation for it. The latest version at the time of writing this post is 6.0.2
  2. Install the Analytics Sample from the Analytics page in the Package Manager and check your code for differences. Verify if events sent by the Sample package can be seen in your Analytics dashboad.
  3. Check that your project is sending events and they are going to the correct project. This guide on Using Charles Proxy with Unity and the new Editor Debug Tool for Analytics should help you determine if events are being sent and confirm where they are going.

Finally, if you still can’t see any events, please submit an Analytics Support Ticket and share your Project ID, any relevant code snippets and if possible a link to a store or test build.