Unity Analytics Raw Data Export not working?

Unity Services
1

Is there a known issue with Raw Data Export failing?

2

Yes, the service is currently down, apologies on the inconvenience. We are working to resolve it. It appears that the REST API is still functional however https://docs.unity3d.com/Manual/UnityAnalyticsRawDataExport.html

3

It’s working again now. Thank you.

1 Like
4

Is there any way to know when this service is down? I’ve had a lot of reports fail recently.

5

Currently there is no place to know the status of the service, we will try to make it more stable.

6

Create Raw Data Export Not Working…

Followed the docs : https://docs.unity3d.com/Manual/UnityAnalyticsRawDataExport.html

http method : post
endpoint : api/v2/projects/{project_id}/rawdataexports

I only get export list.

Help me

7

That is expected. You need to follow the API path to download the reports for a specific day. You use the IDs returned from each step in the next request. Also please provide the exact curl syntax you are using, change a few characters for security.

8

Airflow, python package code:

hook = HttpHook(http_conn_id=ex) “https://analytics.cloud.unity3d.com”, method=“POST”)

auth_key = base64.b64encode(
f"{project_id}:{api_key}".encode()
).decode()

response = hook.run(
endpoint=f"api/v2/projects/{project_id}/rawdataexports",
data=json.dumps(
{
“startDate”: ex) “2021-06-08”,
“endDate”: ex) “2021-06-09”,
“format”: “json”,
“dataset”: “custom”,
}
),
headers={
“Content-Type”: “application/json”,
“Authorization”: f"Basic {auth_key}",
}
)

is not working

9

as curl:

curl --user project_id:api_key --request POST --header “Content-Type: application/json” --data ‘{ “startDate”: “2016-05-15” , “endDate”: “2016-05-16”, “format”: “json”, “dataset”: “custom” }’ https://analytics.cloud.unity3d.com/api/v2/projects/project_id/rawdataexports

result:

{
“id”: “blind”,
“upid”: “blind”,
“status”: “running”,
“createdAt”: “2021-06-14T01:27:04.402+0000”,
“duration”: 0,
“request”: {
“startDate”: “2016-05-15T00:00:00.000+0000”,
“endDate”: “2016-05-16T00:00:00.000+0000”,
“format”: “json”,
“dataset”: “custom”
}
}

is working

10

Great, I’m glad you got it working!