Hi Community,
I’ve got two accounts for unity store, and combined they have well over 150 assets that have been purchased over the last 3-4 years. I took a break for family reasons and last week had enough time to try and start a new project.
I installed Unity 6, excited to get under the hood with all the latest multiplayer developments, but after logging into my accounts, I have one asset on each account, not hundreds as I remember having. I have tried to install them via package manager, however, only one item still only shows.
I have the receipts to hundreds of assets purchased through the unity store, and have submitted tickets on both accounts asking for help and resolution, but nothing yet.
Any suggestions from the community on how I get my assets back would be hugely appreciated. I did research online, finding out that problems with the asset store are regular, and there has been many cases of this that have gone unresolved, which I hope is not the case.
Thanks in advance!