Unity Asset Store does not load content: index page shows, but items do not load.

Questions & Answers
1

I’ve been having a lot of trouble with the Unity Asset store lately. Whenever I try to open the Asset Store window, the “frame” of the store loads but the actual content does not.

I tried buying something on the Web Store and opening it in Unity, but Unity does not retrieve the information about the plugin I have purchased that way either.

I have tried the following to fix the problem:

  1. Disable my firewall
  2. Reinstall Unity
  3. Start a new blank project
  4. Run the program as an administrator

None of the above seem to work. What is particularly perplexing is that some of the content does load, but not all of it. I can always see the Flash Deal and the Top Selling modules on the index “frame”, but any attempt to dive any deeper results in an empty frame. Below is a screenshot of what I see.

24998-screenshot.png
24998-screenshot.png2560×1600 273 KB

Has anyone else ever seen this/experienced this?

2

I fixed my own problem.

The solve was to sign in via the Sign In Button.

I’m not sure why, especially since I’ve never had to do this before as a Guest, but using my account/pass got everything to load.

3

I have the exact same problem. It was not enought to just sign in to the asset store, I also had to restart unity to get the asset store to load.