Hey guys, I’ve recently uploaded a new package about 3 weeks ago and just sent a new mail to support after not receiving a reply for 10 days, is anybody else having a hard time gettings packages / emails through? :O. I’m used to wait for like 1 - 1.5 weeks to get my packages submitted, but 3 weeks seem rather much. Please let me know and thanks in advance!
I sent an asset a little over a week now; I was told there is a high volume of submissions, so the process is delayed. Last package I submitted took 2 weeks to clear.
3 weeks seems a bit too much, what have they told you in the email?
Hehe alright, makes it perfectly clear why its taking a little longer.
They haven’t responded to any of my 2 mails yet (note, I sent my 2nd mail just hours ago, so it hasnt probably been showed up yet) so that is why I am starting to worry!
EDIT: The first mail I sent was 10 days ago, forgot to mention that in the opening post
Ah yeah, that’s the biggest fear right now, I am pretty sure that it will be denied the first time because its a pretty huge package (1.2 gig). That makes the waiting even more unbearable, because we have to wait for a long period to (probably) change some little stuff, and eventually wait another 3-4 weeks