Unity build crashes when running on windows

Target Platforms Desktop
,
1

Hi,
I work on a game with unity. It works well when it runs in the editor.
But when I build the game and run it on a windows 11 PC. it crashes each time.

in the crash.dmp I found :
0xC0000005
The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

here is the Windows Error Reporting where It seems to be a problem with unity DLL, any idea ?

Version=1
EventType=APPCRASH
EventTime=133397539450189604
ReportType=2
Consent=1
UploadTime=133397539457601155
ReportStatus=268435456
ReportIdentifier=1ff31e0c-2e98-4fc9-9af4-7dbd43b96e76
IntegratorReportIdentifier=52936ea2-736c-4ef2-9055-f14af8e7f306
Wow64Host=34404
NsAppName=RecycleBinBattle.exe
AppSessionGuid=00007a94-0001-0043-6e96-54725aecd901
TargetAppId=W:000655f14782953f752126369a0948660cc900000904!00000b45a26c5f526e10fb2be622c5f9524b79ea6780!RecycleBinBattle.exe
TargetAppVer=2023//01//25:11:42:56!0!RecycleBinBattle.exe
BootId=4294967295
TargetAsId=1238
UserImpactVector=808465168
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=f86b250365c8f27f195e55c104dc86f4
Response.BucketTable=4
Response.LegacyBucketId=1827992786257610484
Response.type=4
Sig[0].Name=Nom de l’application
Sig[0].Value=RecycleBinBattle.exe
Sig[1].Name=Version de l’application
Sig[1].Value=2022.2.5.7493
Sig[2].Name=Horodatage de l’application
Sig[2].Value=63d115c0
Sig[3].Name=Nom du module défaillant
Sig[3].Value=UnityPlayer.dll
Sig[4].Name=Version du module défaillant
Sig[4].Value=2022.2.5.7493
Sig[5].Name=Horodateur du module défaillant
Sig[5].Value=63d11730
Sig[6].Name=Code de l’exception
Sig[6].Value=c0000005
Sig[7].Name=Décalage de l’exception
Sig[7].Value=00000000018c79e1
DynamicSig[1].Name=Version du système
DynamicSig[1].Value=10.0.22621.2.0.0.768.101
DynamicSig[2].Name=Identificateur de paramètres régionaux
DynamicSig[2].Value=1036
DynamicSig[22].Name=Information supplémentaire n° 1
DynamicSig[22].Value=a494
DynamicSig[23].Name=Information supplémentaire n° 2
DynamicSig[23].Value=a4943d4311bea5f01e2020bde609a190
DynamicSig[24].Name=Information supplémentaire n° 3
DynamicSig[24].Value=a758
DynamicSig[25].Name=Information supplémentaire n° 4
DynamicSig[25].Value=a75836eadab207f34216cc3be025bb22
UI[2]=C:\Users\youen\unityProject\RecycleBinBattle\build\RecycleBinBattle.exe
LoadedModule[0]=C:\Users\youen\unityProject\RecycleBinBattle\build\RecycleBinBattle.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\Users\youen\unityProject\RecycleBinBattle\build\UnityPlayer.dll
LoadedModule[5]=C:\WINDOWS\System32\USER32.dll
LoadedModule[6]=C:\WINDOWS\System32\win32u.dll
LoadedModule[7]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[8]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[10]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[11]=C:\WINDOWS\System32\ole32.dll
LoadedModule[12]=C:\WINDOWS\System32\combase.dll
LoadedModule[13]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[14]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[16]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[17]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[18]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[19]=C:\WINDOWS\System32\sechost.dll
LoadedModule[20]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[21]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[22]=C:\WINDOWS\System32\IMM32.dll
LoadedModule[23]=C:\WINDOWS\System32\CRYPT32.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[26]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[28]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[30]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\dxcore.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[35]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[36]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[37]=C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\AudioDevProps2.dll
LoadedModule[38]=C:\WINDOWS\System32\shcore.dll
LoadedModule[39]=C:\Users\youen\unityProject\RecycleBinBattle\build\WinPixEventRuntime.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\MSVCP140.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[46]=C:\Users\youen\unityProject\RecycleBinBattle\build\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll
LoadedModule[47]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[48]=C:\WINDOWS\System32\NSI.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[50]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[51]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[52]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[53]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[54]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[55]=C:\WINDOWS\system32\wshbth.dll
LoadedModule[56]=C:\WINDOWS\system32\nlansp_c.dll
LoadedModule[57]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[58]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll
LoadedModule[62]=C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_7a3e4c31e5947833\nvldumdx.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\msasn1.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\cryptnet.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\drvstore.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\devobj.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\wldp.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\cryptbase.dll
LoadedModule[70]=C:\WINDOWS\System32\wintrust.dll
LoadedModule[71]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[73]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[74]=C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_7a3e4c31e5947833\nvwgf2umx.dll
LoadedModule[75]=C:\WINDOWS\system32\nvspcap64.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[77]=C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_7a3e4c31e5947833\Display.NvContainer\MessageBus.dll
LoadedModule[78]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[79]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[81]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[82]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\amsi.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\USERENV.dll
LoadedModule[85]=C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.23080.2006-0\MpOav.dll
LoadedModule[86]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\AudioSes.dll
LoadedModule[88]=C:\ProgramData\A-Volute\A-Volute.SonicStudio3\Modules\ScheduledModules\x64\ProductInfo.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\PropSys.dll
LoadedModule[90]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[92]=C:\WINDOWS\SYSTEM32\UMPDC.dll
LoadedModule[93]=C:\WINDOWS\SYSTEM32\dbghelp.dll
LoadedModule[94]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[95]=C:\Windows\System32\Windows.Gaming.Input.dll
LoadedModule[96]=C:\WINDOWS\SYSTEM32\inputhost.dll
LoadedModule[97]=C:\Windows\System32\CoreMessaging.dll
LoadedModule[98]=C:\Windows\System32\twinapi.appcore.dll
LoadedModule[99]=C:\WINDOWS\SYSTEM32\xinput1_3.dll
LoadedModule[100]=C:\Windows\System32\ffbroker.dll
LoadedModule[101]=C:\Windows\System32\deviceaccess.dll
LoadedModule[102]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8dc03618ea16fa9b\igd10iumd64.dll
LoadedModule[103]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[104]=C:\WINDOWS\SYSTEM32\apphelp.dll
LoadedModule[105]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[106]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8dc03618ea16fa9b\igdgmm64.dll
LoadedModule[107]=C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8dc03618ea16fa9b\igc64.dll
LoadedModule[108]=C:\WINDOWS\SYSTEM32\dcomp.dll
LoadedModule[109]=C:\Windows\System32\Windows.System.UserDeviceAssociation.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\textinputframework.dll
LoadedModule[111]=C:\Windows\System32\usermgrproxy.dll
LoadedModule[112]=C:\WINDOWS\system32\Oleacc.dll
LoadedModule[113]=C:\Users\youen\unityProject\RecycleBinBattle\build\RecycleBinBattle_Data\Plugins\x86_64\lib_burst_generated.dll
LoadedModule[114]=C:\WINDOWS\SYSTEM32\mfplat.dll
LoadedModule[115]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL
LoadedModule[116]=C:\WINDOWS\SYSTEM32\mfreadwrite.dll
LoadedModule[117]=C:\WINDOWS\SYSTEM32\Mf.dll
LoadedModule[118]=C:\WINDOWS\SYSTEM32\MFCORE.DLL
LoadedModule[119]=C:\WINDOWS\System32\mfmp4srcsnk.dll
LoadedModule[120]=C:\WINDOWS\SYSTEM32\CompPkgSup.DLL
LoadedModule[121]=C:\Windows\System32\Windows.Media.dll
LoadedModule[122]=C:\Windows\System32\Windows.ApplicationModel.dll
LoadedModule[123]=C:\Windows\System32\AppXDeploymentClient.dll
LoadedModule[124]=C:\Windows\System32\msmpeg2vdec.dll
LoadedModule[125]=C:\Windows\System32\mfperfhelper.dll
LoadedModule[126]=C:\Windows\System32\Windows.StateRepositoryPS.dll
LoadedModule[127]=C:\WINDOWS\SYSTEM32\windows.staterepositoryclient.dll
LoadedModule[128]=C:\WINDOWS\SYSTEM32\windows.staterepositorycore.dll
LoadedModule[129]=C:\WINDOWS\System32\msvproc.dll
LoadedModule[130]=C:\Windows\System32\colorcnv.dll
LoadedModule[131]=C:\Windows\System32\msdmo.dll
LoadedModule[132]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[133]=C:\WINDOWS\SYSTEM32\avrt.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22621
OsInfo[3].Key=ubr
OsInfo[3].Value=2283
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1036
OsInfo[7].Key=geoid
OsInfo[7].Value=84
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=222326408
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22621.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=32617
OsInfo[19].Key=svolsz
OsInfo[19].Value=475
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=220506
OsInfo[22].Key=bldtm
OsInfo[22].Value=1250
OsInfo[23].Key=bldbrch
OsInfo[23].Value=ni_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22621.2283.amd64fre.ni_release.220506-1250
OsInfo[30].Key=buildflightid
OsInfo[30].Value=8E409263-45B4-438D-AD01-6E9674AB032A.1
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=RS:11E0F,ME:25762F0,ME:27B9BC4,FX:12AAB778,MD:28279A6
OsInfo[34].Key=fconid
OsInfo[34].Value=18299130,0,2,1;19194231,0,2,0;19194292,0,2,0;19195481,0,2,0;19638787,0,2,1;23531064,2,2,1;23562335,2,2,1;23563673,2,2,1;25704915,1,2,1;32862274,0,2,0;32862275,0,2,0;33122876,0,2,1;34508795,0,2,0;35409375,0,2,0;35681102,0,1,0;36803287,0,2,1;36803295,0,2,0;36803303,0,2,1;36860984,0,2,1;38859191,0,2,1;39263329,1,2,1;39281392,0,2,1;39319950,0,2,0;39405701,0,2,0;40025975,0,1,0;40616880,0,1,1;40733296,0,2,0;40883769,0,1,0;40981503,0,1,1;41135193,0,1,0;41137130,0,1,0;41249924,0,2,0;41313221,0,2,1;41342175,0,1,1;41655236,0,2,1;41772259,0,2,1;42052423,0,2,0;42092123,0,2,0;42105254,0,1,1;42235377,0,2,0;42921948,0,2,1;42922989,0,2,1;43503940,0,1,0;43503958,0,1,0;43572857,0,2,1;43695740,0,2,0;43698028,0,1,0;43772553,0,1,0;43844371,0,1,1;43995105,0,2,0;43995122,0,2,0;44325080,0,1,1;44521793,0,1,0;44552141,0,1,0;44774051,0,2,1;45113694,0,2,1;45115069,0,2,1;45187531,0,1,0;45232725,0,2,0;45976991,0,1,0
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
OsInfo[39].Key=featureupdatependingreboot
OsInfo[39].Value=0
FriendlyEventName=Fonctionnement arrêté
ConsentKey=APPCRASH
AppName=RecycleBinBattle.exe
AppPath=C:\Users\youen\unityProject\RecycleBinBattle\build\RecycleBinBattle.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=00732549B6006B504413516E3649D61C
MetadataHash=-1905276040

9350120–1307891–crash.dmp.txt (1.12 MB)
9350120–1307894–Player.log.txt (194 KB)
9350120–1307897–Report.wer.txt (25.2 KB)

2

Looks like a crash when trying play back a video file. Can you report a bug on this?

3

ok to report a bug. But there is not popup to send a bug report after the crash.

4

I test my game without any video player and it seems to be ok.
there is no crash for the moment. (I’ll test more to be sure)

please, could you explain me how you see it’s a problem with video file ?

5

I double clicked on the dump which opened it in Visual Studio, clicked “debug with native”, resolved the symbols from our symbol server (https://docs.unity3d.com/Manual/WindowsDebugging.html) and saw Video player stuff on the callstack.

6

thanks for the information.

Now I have to understand what’s wrong with my use of unity video player.

7

so, it seems that the crash result from a call to videoPlayer.Prepare() when videoPlayer allready play another video.
Stop and clean video player before prepare it for another video resolve my problem.

8

Any chance you could report a bug on that?

9

sure ! how can I do that ? Unity crash without bug report pop up

10

See Unity QA: Building quality with passion