Unity Cloud integration not submitting full bug reports to JIRA

Hello,

With some trouble due to outdated documentation, I set up user bug reporting from a Unity game project with the JIRA integration today, and tested it successfully, and it’s working well.

But the report that was submitted to JIRA isn’t the actual report data, it was just a short post that only contains a link to the report stored in the Unity Cloud Dashboard. I’m already using JIRA as a bug reporting solution, I’m not interested in using Unity Cloud except as a method to transfer that data, and only because it’s now seemingly required to do so.

How can I reconfigure the integration to properly send the complete reports to JIRA?

For anyone who finds this question in future and is also wondering, the answer appears to be that you can’t. This is deliberate design to lock you into the Unity Cloud ecosystem, which is unfortunately not fit for our purposes.

Atlassian previously developed an C# .NET JIRA API SDK that they eventually stopped maintaining, but it has been forked as JIRASharp among other names, available on NuGet and other hosting. The Atlassian .NET SDK docs have also been backed up elsewhere. If you’d prefer to continue using JIRA, this SDK makes it quite straightforward to implement in-game bug reporting, once you add some .NET dependencies.

Hi Hangedman!
I am currently working on something similar (a bug report system on the asset store that sends the data to Jira, Openproject or wherever). Did you manage to find a solution for this? What data are you missing in the bug reports on Jira, what data is most important for you there? Stack traces?