Unity Codeless IAP incorrect result

Unity Services
1

We are using Unity Codeless IAP for consumable IAP. Every thing works on iOS/Android on our testing devices.

After the app released, some user reported that they cannot get the purchased content. They can provide the invoice from Apple/Google, but it seems the Unity IAP response with fail.

How can it would happen, or this is a bug? And if the app cannot handle the purchase correctly at the first time, is there any function to get the receipt of last transaction again?

Many thanks.

2

This is something we are looking into. Are you using IAP 1.23? Are you handling the AppNotKnown return code (Google Account error)?

3

We are using Unity IAP 1.2. The version 1.23 have something wrong when upload to Goole Play Console.
I cannot test the case, it just happen to the end user. But it often happens on iOS.

4

Yes, please test with 1.23. You’ll need to elaborate with regard to something wrong.