Unity Editor Download Stuck at 99%

Unity Hub
1

Hi, I’ve factory reset my MacBook Pro M1 and upgraded it to Ventura. The first thing I have tried to do is install Unity via the Unity Hub but every time my download gets stuck at 99% and I have to cancel it.

I’ve tried many things to solve it…

  • Waiting hours

  • Trying different versions of the Hub and different versions of Unity

  • Factory Reseting my Mac a second time

  • Manually giving the install folder “Applications/Unity/Hub/Editor” write permissions

  • Setting a different install location under my users folder

  • Giving the Hub full disk access in System Settings > Privacy & Security

But none of the above seem to solve the issue. If I check the download location I am seeing the full install file so I believe it is downloading successfully every time. I’m also not seeing anything in the Hub log that would make me think something has gone wrong.

Has anyone come across this or have any new ideas I can try?

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2

I’ve had the same exact issue for the past 3 weeks. Tried contacting unity support but I haven’t heard anything back from them. Unity really needs to get their shit together. Have you had any luck fixing the issue?

3

I’ve yet to find a fix, I had to install Unity manually which is not great for handling the modules. The only thought is I’m using a 4g wifi router and maybe that is part of the issue. But I’ve yet to be able to try someone else’s wifi to rule that out.

Edit: I finally tried this on someone else’s wifi and it downloaded fine. So my best guess is that it doesn’t like my 4g router (I’m based in the UK and it is a Three 4g router if that helps anyone).

4

I’m having exactly the same issue under exactly the same circumstances, so thank you for following up with the additional info! I had suspected the 4g hotspot to be the cause.

5

interesting, was getting the same issue on 4g too, reset my router and it works fine after

6

Thanks for the info, also on a three 5g router, I enabled a VPN and it now works.

7

Thank you so much for giving some ideas! I am facing the same issue now (stucking at 99%) - I am based in UK and using a Thee 4g router. Now I am trying to download with other wifi.

8

Just wanted to chime and say I’ve experienced this too on a Three hotspot. I know from experience that the router will blacklist certain domains at random, so perhaps this is some issue with a seperate server that the hub uses to verify the download, like a checksum file or something.

9

I use a Three wireless broadband router and the only thing that worked was using a VPN, thanks :sign_of_the_horns:

10

Greetings from Bristol area. Found this thread because my downloads were stalling and, yes, I was on Three. Switched my phone to EE and the downloads went through.

11

same for me, I’m also using Three Internet

12

hey, this might sound like a stupid question but I am facing the same issue where my download for the editor is stuck at 99%. I tried using using VPN but it stillshows an error. Could you tell me what VPN you used for yours?

13

I used Windscribe via their Mac app, think I just connected via America. They used to offer 10gb free which is why I tried it. Worth checking if they still do.

14

Thanks for responding! I tried with VPN and it didn’t work either so I just switched to my phone’s hotspot which ended up working