Unity Feedback purpose?

I’ve been using Unity since Mar 2015. I voted on two questions:
https://feedback.unity3d.com/suggestions/editor-dark-skin-theme-in-free-
https://feedback.unity3d.com/suggestions/fbximporter-correct-orientation

Some of these suggestions were created in 2009. It’s now almost 2017 yet these suggestions are still active.
What gives here?
I now want to vote on more suggestions. But I can’t because I have no remaining votes. I would think after one and half years of using Unity, I would have earned the right to vote on more than two suggestions.
So do we assume these will never be implemented?
Why doesn’t Unity just mark these as “declined” and return our votes?
How do we get more votes? Because there’s no explanation on the site whatsoever.

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Most feature-voting systems I’ve seen have the same kind of limitation. Microsoft has at least two, and Xero, the accounting software I use, has one, and they all do the same thing. It’s pretty silly. (The Xero one was especially bad, you didn’t get your votes back if they implemented the feature unless you remembered to keep checking.)

It would make more sense to let people rank the importance of a feature. Between the number of total voters and the importance attributed to a feature (or request or problem) they’d get a much better read of what people were thinking than some random probably-one-time scattering of an arbitrary number of votes.

But considering we’d have to convince the same people who thought Lithium was a good idea… well, don’t hold your breath.

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I concluded ages ago that you should just use the unity forum as no one bothers with the feedback site because they’ve already proven that its irrelevant.

Though some places do seem to actively have someone managing feedback portals…

…while another suggestion that I made (eeer 3years ago) was finally closed last month lol…

… unity feedback site is total junk…who even managers it… obviously no one… but the above examples are how it should work if they had anyone actually checking in and chasing staff teams up to see what can be removed and cleared up… I guess its call managing things. So I got 3 points back to dump on some other suggestion or make a new one… clearly you could conclude that it has some effect, just not here.

You can always take the votes back yourself… especially if you wasted them on ideas like dark screen for free. Unity isn’t doing that one, possibly ever.

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I honestly stopped believing in the feedback system…:frowning:

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Sure anyone can take them back, but giving people just ten votes to sprinkle across the currently-active 6,860 requests makes voting an essentially pointless effort. I also find it a bit silly that if you’ve “spent” your votes elsewhere, any new feedback item you create will be stuck with zero votes unless you want to vote-down something else you’re supporting. Better not have more than ten ideas, unless you’re willing to spam the forums to trawl for support…

As for dark UI, I still hold out hope they’ll change it. As monitors get larger and larger, the sheer glare of light backgrounds (in any application) becomes increasingly obnoxious. It’s starting to compete with fluorescent lighting and Lithium CSS for intolerable visual abuse. Sooner or later somebody at Unity is bound to realize, “Dark UI isn’t just about upselling Goth Cool, the light-colored UI really does make for a crappy user experience that we could easily fix.” No news there, though.

But they won’t change it based on votes, it has three times the number of votes (9,000+) compared to the next-highest-voted item, they already know people want it. I do find it amusing and stupid that they list it as a benefit of switching to pro. Nobody would cough up the cash for pro just for that (otherwise it would have no votes and they’d have 9000 more pro users…), making it a giant F-U from the marketing folks, if you ask me.

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True, I guess.
I guess the question is why Unity just doesn’t “decline” the suggestion instead of leaving it open for so long? (Maybe they really are not 100% sure about this particular suggestion. Maybe there’s a very small chance it could be implemented [0.01%])
I just think having to go in and take back the votes with the assumption that the suggestion won’t be implemented is not the best way for people to have to use the Feedback site.

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Not going to disagree with you there. A simple thumbs up/thumbs down system would actually be much more statistically significant to Unity.

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Me too. I tried it early on, but it seemed to have no effect, so I didn’t miss it when I lost access for a long time as part of the unified account process. I didn’t realise I could get back onto the system until I voted on the introduction of the “Personal Edition” wording on the splash screen. The subject came up at a talk by a Unity person. One of the things he said was they ignored Feedback over the issue as everyone voting was a new user cheating with fake accounts or similar. I said I had voted but was neither a newbie or a cheat. The response meant I vowed never to use Unity Feedback again (I was close to never using Unity again).

I recently commented on a bug report I didn’t agree with (not being able to set the Default texture format, the response was that was the change was deliberate and was to reduce user error, I replied I thought it would add to user error), and was directed to use Unity Feedback.

What are the chances of getting a change to being able to set the Default texture format using Feedback? My guess is extremely low. Even if I used Feedback anymore, there is the time to spend looking through all existing suggestions (Unity Feedback searches have never worked in the past) in case it has already been suggested before starting a new suggestion. Would it be worth it?

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Useless system. Items seem to hang in different states years (one of mine is from 2009) and/or are never closed for good since no one does not want take the responsibility and say no(?) what are the chances for a dark skin in the free version, 3d mouse support or support for F# for example? really? from the first few pages of the active and top voted items almost half are 5 years old or even more. Votes are spread and fragmented all around on all kinds of unrealistic or wild ideas and there is no focus on real issues.

Even if things could change then it’s not a big deal to reopen the rejected items.

At one point there was a campaign on a one or more Linux oriented forums to pump up the Linux editor votes just cause of Linux and half of the forum users never even used Unity. Why does not the system give more points to use for the people who actually use the program and require features. Has a active subscription +10, used Unity service x +5, service y +5, each year of being community member +1, 1k posts at the forum +5, and so on.

It does not help if there is some kind of magical filtering done in-house (ie. vs licenses) when evaluating the items if us, the users do not see it action in the actual change logs or in the roadmap.

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Unity Feedback would be better as a forum. That way it would be more visible, and we could discuss the merits of a suggestion. Plus the forums now have the Like button to up-vote an idea, something that wasn’t present in the past.

Hey, it got Unity to switch the forums back to XenForo after the Lithium incident, so it can’t be totally useless. Or at least it didn’t hurt, and it’s one of the few suggestions that were acted on and closed.

Nah, Feedback has comments already, and these forums don’t have the ability to sort stuff by category and so on that Feedback has. What it needs is someone to actually pay attention to it. Granted there’s a huge amount of junk and useless suggestions in there, but if they’re going to mostly ignore it, it would be better to just close it.

–Eric

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The fact is that UT will implement what they want/plan to implement, if you are lucky enough to suggest something that they will implement anyway than you will get your item a planned/started/etc…, if they are reviewing something that luckily you suggested they will leave a “under review”, not because you suggested but because they were already thinking about implement what you suggested. I’m sorry but I honestly don’t believe they take our feature suggestions in consideration, it can be something extremely simple and “easy” to implement or a “small annoying thing to fix”, they don’t see your item there and say "hey, this is actually a cool idea, I will leave a “under review” here…

After all those years that’s how I think it works… :face_with_spiral_eyes:

I seriously doubt a posting to Feedback did that.

Well guess what… they could always close it aswel… infact they should go make a start with that one right now then :)) give all those users there votes back and an email reminder that they’ve got some vote points free’d up they might even start to believe the feedback system isn’t completely unmanaged afteral :stuck_out_tongue: And as a side benefit, it will also reduce the “currently-active 6,860 requests” down a bit which would also help.

“Hey, it got Unity to switch the forums back to XenForo after the Lithium incident, so it can’t be totally useless. Or at least it didn’t hurt, and it’s one of the few suggestions that were acted on and closed.”

pff doubt it aswel, that feedback portal didn’t get them to switch the forums back, it was the active users on the forum taking the piss out of it… and all the other issues that took place because of it.

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Given how many votes it got in a short time, how many comments it had (including an official comment at the end), and how much it was linked to throughout the whole thing, I think it actually was a factor in this case. Obviously not the entire reason.

–Eric

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“how much it was linked to throughout the whole thing”

right… because if it wasn’t linked to on the forum a few times… not many would have bothered otherwise :stuck_out_tongue: And why would they, most already see the feedback portal as pointless where as the forum not being shit is far more important. But I’m sure they’ll continue to keep feedback site around. It serves a purpose one way or another, and gives unity devs a place to tell people to put there suggestions lol. So we see how it is and new users will eventually notice how it is aswel… I’d suggest they sort it out or just remove it but leaving it there will give us some fun to poke fun at it in these recurring threads… next up I will be looking out for the thread complaint about the documentation pages again :roll_eyes:

" Obviously not the entire reason."
I wouldn’t even say a tiny insignificant fraction of the reason personally. Hey guis i’m blind to the nuclear meltdown that’s going on in the forum, but this here feedback suggestion is getting really popular, look it got 10votes in an hour… herp derp it must be a big issue. Lets watch and see how far it goes up… :smile:

I’ve always believed in the feedback system… for it’s purpose of keeping the forums a little less cluttered. :stuck_out_tongue:

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I would, if you can look at things in context, but yes, “herp derp” indeed. Very “herp derp”. :roll_eyes:

–Eric

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How am I not looking at that it in context? its very disingenuous of you to make out the feedback portal was the great indicator of that said issue. When reality was it was just a byproduct and last resort users bothered with. Very herp derp to consider it any other way really.