Unity freezes whole system when starting editor (Linux Mint)

So first things first: I know that Linux Mint 20 (or any Linux Mint version) is not officially supported. I have, however, read a couple of reports from people successfully using Unity on Linux Mint and since it’s Ubuntu based I thought it should for the most part work.
My problem is that using both 2020.1.3f1 and 2019.4.9f1 my whole system freezes right when the editor is supposed to open. The system is completely unresponsive and I have to kill it with the power button.

I’ve looked online for hours for troubleshooting guides and forum posts, but I haven’t come across anybody that has this problem and the proposed solutions for similar problems did not work. Can anybody maybe point me in the right direction?

Attached is the Editor.log

Thanks in advance!

6259135–690388–Editor.log.txt (435 KB)

What are your computer specs? Run the command

inxi -Fxz

in a terminal and post the results regarding:

  • System,
  • Machine,
  • CPU,
  • Graphics.

Thanks for the help!

They’re pretty bad. That much I know. Don’t have a dedicated GPU for example, and only 4 logical cores (2 + 2 from Hyperthreading).
Still… freezing the whole system is a bit extreme to me. If it lags and turns out to be unusable, okay… but I’m just surprised that the whole system becomes completely unusable (a crash would be way more sensible).

System:
  Kernel: 5.4.0-42-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
  Desktop: Xfce 4.14.2 Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
Machine:
  Type: Laptop System: Acer product: TravelMate P2510-M v: V1.00
  serial: <filter>
  Mobo: KBL model: Aquila_KL v: V1.00 serial: <filter> UEFI: Insyde v: 1.00
  date: 08/24/2017 
CPU:
  Topology: Dual Core model: Intel Core i5-7200U bits: 64 type: MT MCP
  arch: Amber Lake rev: 9 L2 cache: 3072 KiB
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  bogomips: 21599
  Speed: 901 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 901 2: 900
  3: 900 4: 901
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Acer Incorporated ALI driver: i915
  v: kernel bus ID: 00:02.0
  Display: x11 server: X.Org 1.20.8 driver: intel resolution: 1920x1080~60Hz
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.0.8
  direct render: Yes

I’m afraid that’s the problem. What version of Unity were you trying to start?

I tried 2020.1.3f1 and 2019.4.9f1

If you cannot open Unity, you can still send a bug report. Inside the Unity install folder, for example Unity 2019.4.9f1, you’ll find a bug reporter exe. Use it to report your problem. Add the project you cannot open to it and post the result of the command you posted here earlier. The devs will tell you if your computer can run Unity or not. :slight_smile:

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Will do that. Thanks for the help!

Just found out, that Blender causes the same system freeze (2.83 and 2.79). Is most likely related, but not sure how to proceed (aside from asking in blender stackexchange as well). The laptop definitely at least meets the minimum requirements for Blender.

It looks like you are using Linux Mint with XFCE instead of GNOME. This could also complicate things. I think Cinnamon is their version that has a forked GNOME. Still not a supported config, but closer.

I’m using Xfce too; the only problems I have are the ones you guys already know about. :slight_smile:

My specs:

anne@MSI-GE62-6QF:~$  inxi -Fxz
System:
  Kernel: 5.4.0-45-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
  Desktop: Xfce 4.14.2 Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal
Machine:
  Type: Laptop System: Micro-Star product: GE62 6QF v: REV:1.0 serial: <filter>
  Mobo: Micro-Star model: MS-16J4 v: REV:0.A serial: <filter>
  UEFI [Legacy]: American Megatrends v: E16J4IMS.10C date: 01/07/2016
CPU:
  Topology: Quad Core model: Intel Core i7-6700HQ bits: 64 type: MT MCP
  arch: Skylake-S rev: 3 L2 cache: 6144 KiB
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  bogomips: 41599
  Speed: 2000 MHz min/max: 800/2000 MHz Core speeds (MHz): 1: 2000 2: 2000
  3: 2000 4: 2000 5: 2000 6: 2000 7: 2000 8: 2000 Graphics:
  Device-1: Intel HD Graphics 530 vendor: Micro-Star MSI driver: i915 v: kernel
  bus ID: 00:02.0
  Device-2: NVIDIA GM204M [GeForce GTX 970M] vendor: Micro-Star MSI
  driver: nvidia v: 440.100 bus ID: 01:00.0
  Display: x11 server: X.Org 1.20.8 driver: modesetting,nvidia
  unloaded: fbdev,nouveau,vesa tty: N/A
  OpenGL: renderer: GeForce GTX 970M/PCIe/SSE2 v: 4.6.0 NVIDIA 440.100
  direct render: Yes

The whole screen freezes for me, too. I’m running Ubuntu 20.04 with Gnome. Reproducible on Unity 2021.1.12f1, 2020.3.12f1, and 2019.4.26f1. Only happens when using Intel graphics. When I plug my laptop into my eGPU with an Nvidia card, everything works fine.

1 Like

I also had this problem on my Windows 10 Dell inspiron laptop.
Turns out that I had to download the Intel HD graphics driver to get it to not crash or freeze upon opening.
Same for blender.

I am having a similar issue. Was anyone able to fix this for Linux Mint Cinammon?
The app freezes and is completely unusable

Same problem, at the beginning unity says that it hasn’t the libssl but the editor still open, after I install the libssl (the last for Ubuntu) and if I open any project with any version of unity, the editor opens but freeze the entire os, you need to reboot every time. I tried to uninstall libssl and reinstall it but it doesn’t work, I’m near to broke everything.

Same problem here. After starting a new project in Unity, the whole OS freezes, and I have to perform a hard restart.

Distro: Kubuntu 22.04 LTS
Unity Version: 2021.3.19f1
CPU: AMD Ryzen 7 3700X
GPU: GeForce RTX 2060 SUPER
RAM: 32 GB


Edit 1: I also tested two other versions of Unity. Unity 2022.2.8f1 has the same issue, but Unity 2020.3.45f1 seems to work fine so far.
Edit 2: I tested Unity 2021.3.19f1 also on my laptop with the same Linux distro, and it works fine. Laptop specs: Intel Core i5-8250U, Intel UHD Graphics 620 (integrated), 32 GB RAM.
Edit 3: I tried switching to Ubuntu 22.04 LTS (instead of Kubuntu) on my PC and the results were the same.

Having same problems here,

Distro: Fedora Linux 40,
CPU: i7-9700K
GPU: GeForce RTX 208
RAM: 32 GB

Followed this tutorial (Reddit - Dive into anything) and this (Install the Unity Hub | Unity Hub | 3.0). Hub works fine, when I start booting the existing project it freezed the entire machine. Only hard power button cutoff gets it back.

//SOLVED:

I just set the cmd argument -force-vulkan and now the editor boots fine. Before that it started with OpenGL4? Maybe I missed some packages there or my graphic driver had some problems? Happy to learn! :slight_smile: