Unity Hub 2.3.2 doesn't start a new project

Hello, I’ve been facing a problem with Unity Hub 2.3.2 for a fair while now.
Each time I try to open a new project, I get a blank error message instead.For a starter like me, I want to start out with 2D, and the workspace that is generated in default from the editor itself is 3D.
I read the forums, and tried out some solutions with no luck:

forgot those

for some reason, upm-diag won’t be uploaded so I’ll copy the text:

[2020-08-11T19:09:13.277Z][INFO] Opened report file ‘C:\ProgramData\Unity\UnityPackageManagerDiagnostics\diagnostic_report_11-Aug-20_220909_86.txt’
[2020-08-11T19:09:13.278Z][INFO] Starting diagnostics
[2020-08-11T19:09:13.305Z][INFO][UpmRegistryReachable] Sending HEAD request to https://packages.unity.com
[2020-08-11T19:09:14.269Z][INFO][PingUpmRegistry] Starting ping test on ‘http://packages.unity.com/com.unity.package-manager.metadata
[2020-08-11T19:09:19.995Z][INFO][PingUpmDownload] Starting ping test on ‘http://download.packages.unity.com/com.unity.package-manager.metadata/-/com.unity.package-manager.metadata-0.0.1.tgz
[2020-08-11T19:09:26.319Z][INFO][UpmRegistryDownloadSpeed] Starting speed test with UPM registry
[2020-08-11T19:09:39.550Z][INFO][UpmRegistryDownloadSpeed] Download: 899.54 Kilobits per second
[2020-08-11T19:09:39.552Z][INFO][Speedtest.Net] Starting speed test with Speedtest.net
[2020-08-11T19:10:03.279Z][INFO][Speedtest.Net] Download: 33.66 Megabits per second
[2020-08-11T19:10:03.279Z][INFO][Speedtest.Net] Upload: 8.73 Megabits per second
[2020-08-11T19:10:03.288Z][INFO][UpmHealthCheck] Starting health check
[2020-08-11T19:10:08.322Z][INFO] Finished diagnostics
[2020-08-11T19:10:08.370Z][INFO] Created report at ‘C:\ProgramData\Unity\UnityPackageManagerDiagnostics\diagnostic_report_11-Aug-20_220909_86.txt’

6196417–679744–diagnostic_report_11-Aug-20_220909_86.txt (1.57 KB)

Hey LarsEagle, could you please attach the log file located here:

%UserProfile%\AppData\Roaming\UnityHub\logs

Thanks!

I couldn’t upload it as it is, because the extension .json isn’t supported said unity forum.
I opened it using vs code, copied it, and I’ll upload a text document including the contents. Thank you

6199280–680234–logs.txt (49.3 KB)

Just to be sure - Does file “unity.exe” exist here: E:\Unity\Editor\Unity.exe?

As a workaround, could you please try to run the Editor directly from the command line:

  • for opening existing project run: E:\Unity\Editor\Unity.exe -projectPath
  • for creating new project run: -createProject

For further investigation, could you please try to create project with Hub 2.4.0 beta and attach log file once again?
In order to get hub beta, navigate to Preferences → Advanced and switch the “Release Channel” to Beta.

Thanks!

Hello, re to your question, “unity.exe” exists under E:\Unity\Editor, just as you said.
Opening a new project using the editor went well. But upgrading to the 2.4.0b version of unity hub didn’t. I’m always prompted to “restart and upgrade”, but unity hub just closes and never reopens. When I reopen unity hub, I’m prompted again, and again, and again.

I haven’t heard from you in a while, can’t do this alone. I’ve done my part, did research but null.