Unity Hub 3.6.1 takes too long to activate license

Just updated to Unity Hub 3.6.1. I now get an error message at the top of the Hub that says, “It took too long to activate your license. Please try again.” I’ve tried again. I’ve tried restarting the Hub. I’ve tried restarting the computer. This is happening on my Mac and on my PC. Was not having this issue prior to updating to 3.6.1. Previously, I was on 3.5.2. I had not updated to 3.6.0 prior to updating to 3.6.1.

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I just went to id.unity.com and the page wouldn’t load. Maybe this is a service outage? Status.unity.com is showing “operational” across the board.

I’m getting the same thing. Also, package manager is broken for me. Using the latest 2022.3.12

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Yup, can’t work on any of my projects today because Unity is failing to activate my license and also… HOW THE HELL DOES UNITY HUB NOT HAVE AN OFFLINE MODE IN 2023???

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Same for me, I just can’t get Unity to identify my license. Reassuring to see I’m not the only one

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Please don’t block people from working going forward with defunct hub releases.

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they could have at least updated the services status page. it still says everything is hunky dory :eyes:

Status page just updated to “Major incident” for Package Manager.
status.unity.com/incidents/165104

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UnityID/Login now also shows major incident, I guess no work is happening today. Thankfully, we’re not at a time sensitive release window, but this always online bullshit is… bullshit.

Ironic that the issue began right after their scheduled Asset Manager maintenance ended.
status.unity.com/incidents/163738

Getting the same message but I can keep working in 2021.3. Not sure why some cannot.

Try disabling your internet, fully close Unity Hub, reopen Unity Hub, then open the Unity Editor.
It should now load, dismiss any message.
Now you can re-enable your internet.

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yes i got it too

Don’t delete the C:\ProgramData\Unity folder like another thread suggests, or it will lock you out of your projects. :roll_eyes:

I’m assuming doing so deletes the license file, which hub can no longer access from online. So going offline won’t help if you delete it. :frowning:

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Anyone have a link to old versions of Unity Hub?

Same thing… takes long time or fails to validate license… now refuses to acknowledge I have the right unity version installed… and says my project is broken. no changes in git

tried this, but it still says missing editor version, and that my project is invalid : (

Deleted Hub 3.6.1 from my PC, just launched unity version directly… project loaded just fine. Project was not broken or missing like hub was insisting.

Whoa! I didn’t think we could use Unity without Hub anymore.

That might depend on the unity version, I loaded 2021.3.19f1