Unity Hub - can't download tutorial projects

I just installed unity and have been trying to do the Ruby’s Adventure 2D tutorial. But step one tells me to find the project in Unity hub (which I did), but then there is no button there to “Download project” like the tutorial says. When I hoover over the white space next to “View tutorials”, there is an interactive element there, but with white text (I assume), and clicking there doesn’t do anything.

Can anyone help me? Reinstalling Unity didn’t work.

Thanks!

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Just went there, the download button is available now, at least it is for me and there is no reason for it not to be for you. :slight_smile:

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Unity Hub → Projects tab → Down arrow next to the “New” button → Select Unity Version (any version between 2018.3 - 2019.2)

Select 2D Template → Name your project and enter location to save to → Click on Create

Click on following link, then click on Setting Up the Unity Editor and continue from Step 3. Importing the Assets

Ruby’s Adventure: 2D Beginner - Unity Learn - Unity Tutorials

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Thanks APSchmidt and Valjuin, I can progress now. Much appreciated

I have a similar problem with an asset in the shop, I cant to download the asset it’s a base game but in the webpage only shows the option to open in Unity but that i’ts not working.

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I had the same issue, but with the 2D Game Kit. Fixed after I “purchased” the free content in the Asset Store, then manually quit and restarted Unity Hub.

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Literally none of these options are working, I’ve tried them all; “purchasing” the free asset doesn’t let me download it, I cant even find the files to import into a blank project. No matter what version of unity i have downloaded, the hub wont let me download any of the projects at all. The only project it’s allowed me to install is the Tower Defense Template, in which it told me which version i needed to download, but even then it doesn’t load anything in Unity when i open it up. I used Unity a couple years ago and didn’t have any of these problems, what have they done in the last two years?

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i closed unity hub in task manager then opened it back up and it worked hope that helps.

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That worked, thank you, I’ baffled how restarting my computer didn’t also fix this, technology gets weird for me sometimes

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Do want to point out, when I did this, all the projects became available, but the Tower Defense Template however became unable to download. I downloaded it the first time around so I already have it, just interesting that everything got flipped

BRUUHHH

that was the most useless comment I’ve seen in my life

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First of all you need the 2019.3 for the tutorials and not the latest ones,
And the solution like mentioned before is close the hub completely and run it again.

yeah i just had this … you have to kill the process/s in task manager and restart, then the UI is displayed download button appears. Nice bug :smile:

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+1 on having this. Quitting and re-opening made the download link appear. Pretty bad start for tutorials for absolute beginners :hushed:

Edit: The “open project” button simply being greyed out once downloaded is about as helpful. I assume this is because I’m still downloading 2019.3… But there’s nothing to say why. The tutorial text also is for the web page version and refers to things that aren’t there. I don’t think they tested this stuff.

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Ive tried reinstall twice, download version 2019.4 2019.3 2018, nothing worked. Restarted pc/closed hub many times, nothing worked. Closing through task manager finaly worked after 6hours of pain. Dont see reason why it works, but it does…Realy nice challange to beginners :confused:

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Thank you for saving me the hours! Shutting down through task manager really worked! Reboot and proper shutdown didn’t.

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Can confirm, shutting the process down in the task manager fixed the issue.
At first I thought that can’t be it, closing the hub and restarting it did nothing so why should killing the process help.
For some reason it did though… So for everyone who is missing the download project button: Kill the process in your task manager!

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I had the same problem. To solve it, just right click unity hub icon on taskbar and select “Quit Unity Hub”. Run the hub again. The missing download project button will appear. Why doesn’t Unity fix such common problem?

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Just showin’ up to say that killing the Hub in Task Manager then restarting got the Download option to appear.

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