Unity Hub says "License is invalid"

Hello, Unity Team. I just installed Unity 2, then on both the install AND the app itself say that the license is invalid. I am using the free version. Why is this happening?!?

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me too, kind of wrecking my project plans, just bought a new laptop at great expense to squeeze in more work time on this and it won’t let me access it.

Hello !
Try returning the license you have and creating a new free one. It may happen because of a system update. If It didn’t work try uninstalling and reinstalling the hub.

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To return the license, just for future reference for folks, here is the direct link (as of 2019): Unity ID

It’s confusing to do it through the portal because going to seat management and unassigning the user doesn’t do it - there’s a page on a totally different part of the site to remove installed / registered instances of Unity on particular machines.

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myrrr

This is happening to me too :confused:

Hi there! Could you please clarify what issues you’re having? Do you have any screenshot to share with us?
Also, for future reference, I’d suggest you to create a new thread instead of commenting on old ones.
Thank you so much!

Hi, I also cant use unity because it doesn’t let me make a license, Im in the most recent beta of unity and I don’t know whats happening, I also did this in the most recent official version of unity, can someone help me please?

7491986--922391--Unity Error.PNG

Here Is my error, Hope you can help soon

Hi there!
Again, please create a new thread for this issue as this one is not related to the thread above and we strongly advise users to not bump old threads :sunglasses:

@TheDiamondAnimator There are some documents that might help you with your license issue:

If the problem persists, I recommend you to reach out to our Customer Support detailing the steps taken, including screenshots of any errors you encountered if possible.

@FreezerTheIcecube Please, create a new thread clarifying the issues you’re having, and if possible add screenshots and any other relevant information that might help us! :wink:

I’m locking this thread for now.
Thank you!