Hi there,
We just released a game on open beta a week ago. And taking a look at the numbers, the figures I’m seeing in Unity Analytics never match what I’m getting from Google. There’s only 1 refund so far so it’s not that. We are using the CrossPlatformValidator which helps getting rid of a lot of noise, and I’m assuming there’s some server-side receipt validation as well on Unity Analytics.
Is this to be expected or am I missing something?
Thanks!
Discrepancies would not be expected. Are you seeing more or less revenue? Probably best to open a support ticket so we can view your configuration. Please provide your IAP script when you open the ticket, and provide your Unity ProjectID/UPID. It’s typically best to focus on a specific day, so please provide a detailed sales report from Google showing product sales by product per day.
Are the test purchases included in the “Verified revenue” metrics? That might explain the differences I’m seeing.
Woops! I answered before you finished editing. I’m seeing more revenue in Unity than in Google Play. Should I open the ticket then? Thanks for your help!
Ok, I opened ticket 723304.
Thanks!
Yes, you are seeing unverified revenue on the Dashboard in addition to valid purchases, there isn’t a bullet proof way to eliminate fraudulent purchases. Your verified revenue numbers should line up more.