Unity Learn Videos not loading

Hi,

Since yesterday I have been trying to access learning materials to resume my pathway after taking a break to do a Masters in Indie Game Dev. I can’t get any videos to load and can’t progress at all. I have tried multiple courses, browsers, devices… nothing works. How can I get Unity to respond or take notice of this?

I’m particularly picking up here Lesson 6.2 - Research and Troubleshooting - Unity Learn but have had trouble accessing any videos at all from the site.

1 Like

seems to work for me…
are there any error messages in browser console (press F12 to open it)

Thanks for responding! It looks like I have a LOT of errors, including a mismatch of URL to get the video from
9846780--1417269--upload_2024-5-21_12-23-24.png

whats your system os and browsers you tried?
are you using vpn or proxy or aggressive ad blockers?

does clicking that storage.googleapis.com…fs0.ts link open and play in new tab? (plays for me).
9846804--1417272--upload_2024-5-21_14-32-32.png

I see similar errors in Firefox

I have tried on Chrome and Firefox on Windows 11 and Chrome on iOS. No proxy and I have switched off adblockers for this site (and all extensions in fact).

Opening the indicated link in a new tab does not play a video; it downloads a fragment of video about 3s long but that’s it.

ok yeah, played the clip in media player,
at least it downloads for you then also…( i’m in win10 firefox)

tried incognito mode?

if no other solutions, while waiting for unity support,
can view the site here…
https://www.browserling.com/browse/win10/chrome122/https://learn.unity.com/tutorial/lesson-6-2-research-and-troubleshooting

Yeah, no dice in Incognito mode either :frowning:

Thanks, that virtual browser does work so it must be a me-problem :frowning: I’ll try tinkering with a couple of additional browsers and see if I can get anything else working

Same issue here. Every browser I try, vids don’t load. Ton of console errors. Try my gf’s computer, it works fine.

Are you browsers blocking cookies? Some videos won’t play of you are too aggressive about your privacy settings.

my videos dont load either!!! guess it’s time to end my cookie fast : )